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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsNHS Patient Experience Feedback Solution for Lewisham, Greenwich and South East London
    Awarded contract

    NHS Patient Experience Feedback Solution for Lewisham, Greenwich and South East London

    Awarded
    £271.3k
    Published 20 Jul 2026

    Supply and operate a patient feedback collection and reporting system using the NHS Friends and Family Test across Lewisham, Greenwich and South East London healthcare services.

    🇬🇧United Kingdom· LondonPublished 20 Jul 2026· 3 months agoviaFind a Tender
    Awarded
    £271.3k
    Published 20 Jul 2026

    Decision brief

    4 fields
    • Contract value
      £271,300
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      Media & Communications
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Suppliers

    1 supplier
    • IW
      IWGC Limited
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 months ago.

    20 July 2026
    Awarded — no open tender advertised

    Brief

    This opportunity seeks a provider to supply and operate a Friends and Family Test (FFT) patient experience feedback solution for Lewisham and Greenwich NHS Trust and the South East London Integrated Care System. The FFT is a standardised NHS feedback tool that allows patients to rate their care experience and provide comments. The successful supplier will be responsible for delivering the full feedback solution including survey deployment across multiple healthcare settings, real-time data collection and reporting, analytics dashboards, and support services to help trusts understand and act on patient feedback to improve care quality and patient satisfaction.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In media communications, LEWISHAM AND GREENWICH NHS TRUST has awarded 1 contract to 1 supplier.

    Who wins here
    1. IWGC Limited1× · 100%

    Across media communications, the most active winners are O2 Czech Republic a.s., O2 CZECH REPUBLIC AS, CITYFIBRE LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-064ab9

    Your fit

    Could you win the next one?

    This went to IWGC Limited. Sonar reads LEWISHAM AND GREENWICH NHS TRUST's work like this against your business — who holds it, and whether you could compete or partner next time.

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    LG
    Buyer
    LEWISHAM AND GREENWICH NHS TRUST
    Sector
    Media & Communications