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    ContractsTelecare Support Service and Payment Collection
    Awarded contract

    Telecare Support Service and Payment Collection

    Awarded
    £200k
    Published 13 Oct 2026

    Provide telecare alert response and support services to residents while managing contribution collection for the Council.

    🇬🇧United Kingdom· South WestPublished 13 Oct 2026· 3 weeks agoviaFind a Tender
    Awarded
    £200k
    Published 13 Oct 2026

    Decision brief

    4 fields
    • Contract value
      £200,000
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      Social Care
      Browse related listings
    • Location
      🇬🇧United Kingdom
      South West

    Suppliers

    1 supplier
    • CU
      CAREIUM UK LTD
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 weeks ago.

    13 October 2026
    Awarded — no open tender advertised

    Brief

    This is an opportunity to provide a comprehensive telecare support service that enhances the health and wellbeing of residents by responding promptly to telecare alerts and calls. The service will deliver appropriate assistance and reassurance to vulnerable individuals, enabling them to maintain independence and remain safely in their own homes. The successful provider will work in partnership with the Council to support the required volume of households throughout the contract period, manage accurate and timely collection of individual contributions, and process appropriate payments to the Council. This service is essential for vulnerable populations who may otherwise struggle to access help in emergencies.

    Track record

    2 awards · 2 winners
    Thin record

    Only 2 prior awards here — too little to read.

    In this category, South Gloucestershire Council has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. Brunelcare1× · 50%
    2. CAREIUM UK LTD1× · 50%

    Across this category, the most active winners are CARE LINE HOMECARE LIMITED, SPRINGFIELD HOME CARE SERVICES LIMITED, Roche Diagnostics Ltd — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-078676

    Your fit

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    This went to CAREIUM UK LTD. Sonar reads South Gloucestershire Council's work like this against your business — who holds it, and whether you could compete or partner next time.

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    SG
    Buyer
    South Gloucestershire Council
    Sector
    Social Care