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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsCloud-Based Media and Digital Communication Platform Services
    Awarded contract

    Cloud-Based Media and Digital Communication Platform Services

    Awarded
    £31.4k
    Published 28 Aug 2026

    Procurement of a cloud-based omnichannel digital communication and marketing automation platform for UK public sector organisations via G-Cloud 14 Framework.

    🇬🇧United KingdomPublished 28 Aug 2026· 2 months agoviaContracts Finder
    Awarded
    £31.4k
    Published 28 Aug 2026

    Decision brief

    4 fields
    • Contract value
      £31,350
      Pounds sterling
    • Tender closed
      17 Aug 2026
      2 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • FO
      FORFRONT LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 months ago.

    28 Aug 2026Today17 Aug 2026

    Brief

    This contract, awarded through the G-Cloud 14 Framework (RM1557.14), seeks a supplier to provide a comprehensive cloud-based digital communication platform. Core services include: an omnichannel messaging system supporting email, SMS, and WhatsApp campaigns with advanced features such as drag-and-drop editing, template libraries, A/B testing, and scheduled sends; marketing automation tools including workflow engines and autoresponders; customer relationship management (CRM) with segmentation and custom fields; and forms, landing pages, and preference management. The platform must deliver enterprise-grade reliability with 24/7/365 monitoring, official UK government domain support (gov.uk, nhs.uk, police.uk), DNS authentication, real-time analytics, and custom reporting. Technical requirements include REST API capabilities, integrations with Microsoft 365 and Zapier, and compatibility with LocalGovDrupal. Optional services available include event management modules, SMS/WhatsApp volume expansion, additional user accounts, professional setup and migration services, custom development, and training programs.

    Track record

    3 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In it software, GEDLING BOROUGH COUNCIL has awarded 3 contracts to 3 suppliers.

    Who wins here
    1. FORFRONT LIMITED1× · 33%
    2. IKEN BUSINESS LTD1× · 33%
    3. FLOWBIRD SMART CITY UK LIMITED1× · 33%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    1d928bdb-9cf3-452c-a64b-58bc0f105f6f-912443

    Your fit

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    This went to FORFRONT LIMITED. Sonar reads GEDLING BOROUGH COUNCIL's work like this against your business — who holds it, and whether you could compete or partner next time.

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    GB
    Buyer
    GEDLING BOROUGH COUNCIL
    Sector
    IT & Software