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    ContractsCase Management System for Anti-Social Driving Incidents
    Open tender

    Case Management System for Anti-Social Driving Incidents

    Sussex Police seeks a modern, scalable case management system with public reporting portal and back-office CRM dashboard to streamline anti-social driving incident investigations and case resolution.

    🇬🇧United Kingdom· South EastPublished 19 Aug 2026· 1 months agoviaFind a Tender

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      South East

    Lifecycle

    Open

    Open tender — no closing date published. Opened 1 months ago.

    19 August 2026
    Open tender · no closing date published

    Brief

    The Office of the Police and Crime Commissioner for Sussex seeks a modern case management system to replace its existing anti-social driving solution. The system will enable members of the public to report anti-social driving incidents through a customizable public-facing website and support Sussex Police officers in investigating and resolving cases. Key requirements include: a public reporting portal with digital evidence upload capability; a back-office CRM-style dashboard for case review, investigation, and tracking; configurable case fields, tagging, categorization, and workflow management; email and correspondence management for communicating with the public; accessibility across devices including mobile platforms; and optional integration with the Police National Computer (PNC) and Law Enforcement Data Service (LEDS) for record checking. The solution can be hosted in Sussex Police's cloud environment or supplier-hosted cloud infrastructure. Suppliers should outline technical approaches, options, and costs for PNC/LEDS integration. Interested organizations should contact paige.ward@sussex.police.uk to request the request for information document, with responses due by 16 September 2026.

    Track record

    5 awards · 5 winners
    Open field

    No single supplier dominates the field.

    In it software, The Police & Crime Commissioner for Sussex has awarded 5 contracts to 5 suppliers.

    Who wins here
    1. NEC (UK) LTD.1× · 20%
    2. GEOFF SMITH ASSOCIATES LIMITED1× · 20%
    3. SOFTCAT PLC1× · 20%
    4. XMA LIMITED1× · 20%
    5. SPECIALIST COMPUTER CENTRES PLC1× · 20%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06e7d2

    Your fit

    Could you win this?

    A straight answer for your business — bid, partner or pass — based on who wins The Police & Crime Commissioner for Sussex's work like this.

    5 awards · 5 firms

    Check my fit

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    PC
    Buyer
    The Police & Crime Commissioner for Sussex
    Sector
    IT & Software