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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsContact Data for HMRC Overpayment Recovery
    Awarded contract

    Contact Data for HMRC Overpayment Recovery

    Awarded
    £150k
    Published 7 Sept 2026

    HMRC seeks current contact data (mobile, email, postal address) to reach customers and recover approximately 1 million unclaimed tax overpayments.

    🇬🇧United KingdomPublished 7 Sept 2026· 2 months agoviaContracts Finder
    Awarded
    £150k
    Published 7 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £150,000
      Pounds sterling
    • Tender closed
      16 Jul 2026
      4 months ago
    • Sector
      Research & Innovation
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • EX
      Experian Limited
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 months ago.

    7 Sept 2026Today16 Jul 2026

    Brief

    HM Revenue and Customs (HMRC) seeks contact information to improve collection of unclaimed tax overpayments. HMRC issued 4.8 million P800 Tax Calculation overpayment letters in 2025 to 2026, with approximately 1 million remaining uncollected. HMRC Payments requires verified and up-to-date customer contact details including mobile numbers, email addresses, and postal addresses to enable targeted communications and encourage customers to claim their overpayments. This data will support HMRC's customer outreach strategy to reduce the volume of uncollected repayments and improve payment collection efficiency.

    Track record

    6 awards · 4 winners
    Open panel

    Mostly framework call-offs rather than head-to-head competition.

    In research innovation, H M REVENUE CUSTOMS has awarded 6 contracts to 4 suppliers.

    Who wins here
    1. IPSOS MARKET RESEARCH LIMITED2× · 33%
    2. Experian Limited2× · 33%
    3. WOODNEWTON ASSOCIATES LIMITED1× · 17%
    4. IPSOS MORI1× · 17%

    Across research innovation, the most active winners are WSP UK LIMITED, IPSOS MARKET RESEARCH LIMITED, IFF RESEARCH LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    ea4153fe-5361-4c67-81c0-a0c46caec459-906532

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    HM
    Buyer
    H M REVENUE CUSTOMS
    Sector
    Research & Innovation