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    ContractsResearch on Fraud Prevention and Media Literacy in Digital and Telecommunications Environments
    Awarded contract

    Research on Fraud Prevention and Media Literacy in Digital and Telecommunications Environments

    Awarded
    £70.2k
    Published 20 Aug 2026

    Ofcom is seeking qualitative research to understand how users encounter fraud online and in telecommunications, with recommendations for effective prevention strategies.

    🇬🇧United KingdomPublished 20 Aug 2026· 2 months agoviaContracts Finder
    Awarded
    £70.2k
    Published 20 Aug 2026

    Decision brief

    4 fields
    • Contract value
      £70,200
      Pounds sterling
    • Tender closed
      29 Jul 2026
      3 months ago
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • MR
      Magenta Research Ltd
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 months ago.

    20 Aug 2026Today29 Jul 2026

    Brief

    Ofcom seeks research support to investigate how users encounter and engage with fraud across online platforms and telecommunications services. The project will combine media literacy analysis with qualitative research methodologies to map the user journey through fraud scenarios and identify potential mitigation strategies. This work aims to help Ofcom understand vulnerable user behaviors, information gaps, and intervention points where fraud can be prevented or mitigated. Suppliers should have expertise in qualitative research methods, digital fraud analysis, user journey mapping, and media literacy assessment. The deliverables will inform Ofcom's policy recommendations and consumer protection initiatives.

    Track record

    16 awards · 15 winners
    Open field

    No single supplier dominates the field.

    In professional services, OFCOM has awarded 16 contracts to 15 suppliers.

    Who wins here
    1. Magenta Research Ltd2× · 13%
    2. Navigator Insight (Formally Blue Marble Research)1× · 6%
    3. Accenture (UK) Ltd1× · 6%
    4. Yonder Consulting1× · 6%
    5. Critical Research Ltd.1× · 6%
    6. CVENT EUROPE LTD1× · 6%

    +9 more suppliers

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, KPMG LLP, PROMAR INTERNATIONAL — the field to beat, or your route in as a partner.

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    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    5b1c6b44-86bd-4a7b-a168-10781ca75597-911401

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    Buyer
    OFCOM
    Sector
    Professional Services