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    ContractsIncident Management System for Bus Control Centre
    Open tender

    Incident Management System for Bus Control Centre

    West Yorkshire Combined Authority seeks supplier input on an Incident Management System for their Bus Control Centre through a market engagement exercise with responses due 10th August 2026.

    🇬🇧United Kingdom· Yorkshire and the HumberPublished 24 Jul 2026· 2 months agoviaFind a Tender

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      Yorkshire and the Humber

    Lifecycle

    Open

    Open tender — no closing date published. Opened 2 months ago.

    24 July 2026
    Open tender · no closing date published

    Brief

    West Yorkshire Combined Authority is conducting a Preliminary Market Engagement (PME) exercise to gather supplier insights for developing an Incident Management System (IMS). This system will enable the Bus Control Centre to record, manage, monitor, and analyse incidents affecting franchised and commercial bus networks from a single platform. The Authority seeks supplier feedback on: market capability and functional capacity, delivery models and integration approaches, innovation opportunities and best practices, implementation timescales (including complexity, sequencing, and dependencies), and commercial models including pricing structures. Suppliers are invited to submit written responses to the Contact Centre Questionnaire (Appendix 2) by 12:00 noon on 10th August 2026. This preliminary engagement will inform the Authority's procurement strategy and final statement of requirements for the technology solution.

    Track record

    5 awards · 5 winners
    Open field

    No single supplier dominates the field.

    In it software, WEST YORKSHIRE COMBINED AUTHORITY has awarded 5 contracts to 5 suppliers.

    Who wins here
    1. Lanluas Limited1× · 20%
    2. SYSTRA1× · 20%
    3. PHOENIX SOFTWARE LTD1× · 20%
    4. Little Fish (UK) Limited1× · 20%
    5. VODAFONEPANAFON SA1× · 20%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06d3c0
    WY
    Buyer
    WEST YORKSHIRE COMBINED AUTHORITY
    Sector
    IT & Software