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    ContractsHosted CRM and Asset Management System for Taunton Town Council
    Closed contract

    Hosted CRM and Asset Management System for Taunton Town Council

    Contract value
    £35k
    Closed 17 Jun 2026

    Taunton Town Council requires a hosted CRM and asset management platform to unify customer, asset, and service data across the organization with mobile working capability.

    🇬🇧United KingdomPublished 22 May 2026· 4 months agoviaContracts Finder
    Contract value
    £35k
    Closed 17 Jun 2026
    Tender deadline passed on 17 Jun 2026.

    Decision brief

    4 fields
    • Contract value
      est.£35,000
      Pounds sterling
    • Tender closed
      17 Jun 2026
      3 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Lifecycle

    Closed

    Tender closed on 17 Jun 2026. Awaiting award.

    22 May 2026Today17 Jun 2026

    Brief

    Taunton Town Council seeks a hosted Customer Relationship Management (CRM), asset management, and mobile working system to consolidate fragmented data across multiple platforms into a single operational record. The system must manage diverse asset categories including bins, buildings, defibrillators, footpaths, noticeboards, parks, signs, speed indicator devices, toilets, trees, and configurable additions. Key objectives include improving service request handling, enabling mobile workforce operations, enhancing management reporting, and supporting future service expansion. The initial contract runs for one year (estimated value under GBP 20,000 including setup), with optional annual renewals available up to four years and a total contract value of GBP 30,000. Suppliers should demonstrate how their solution meets stated requirements through functional and outcome-based explanations, supported by evidence from comparable local authority implementations. The system must provide consistent, current information to operational staff and managers while improving visibility, timeliness, and accountability of Council service delivery.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In it software, Taunton Town Council has awarded 1 contract to 1 supplier.

    Who wins here
    1. Abavus Ltd.1× · 100%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    View on sourceContracts Finder

    Original closed notice on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    44b5dc3b-930d-44b7-998b-c25cd33aef55-898924
    TT
    Buyer
    Taunton Town Council
    Sector
    IT & Software