Third-Party 111 Online and Primary Care Speak To Services Framework Agreement

This is an Intention to Award notice for a competitive procurement process conducted by North of England Commissioning Support (NECS) on behalf of The North East Ambulance Service NHS Foundation Trust. The procurement seeks to establish a framework agreement with third-party providers to deliver 111 Online services and Primary Care Speak To (PCST) services across the North East region. The contract is governed by The Health Care Services (Provider Selection Regime) Regulations 2023. The initial contract period runs from 1 October 2025 to 30 September 2027, with an option to extend for a further two years (until 30 September 2029) subject to satisfactory performance and at the discretion of the Relevant Authority. Interested suppliers should review the full procurement documentation for technical specifications, service requirements, and submission deadlines.