Licensed Water Retailer for Non-Household Customers

Severn Trent Water is seeking a licensed water retailer to manage water and wastewater services for approximately 250 non-household sites across England and Wales. The retailer will consolidate Severn Trent Water's eligible portfolio into a single contracted arrangement, improving consistency, visibility, billing accuracy, and account management. Key responsibilities include providing comprehensive water retail services, managing the transfer of supply points from incumbent retailers, and supporting portfolio administration. The contract will run for three years from 1 June 2027 to 2030, with potential extension options based on performance. The portfolio may be modified during procurement and mobilisation as sites are validated and confirmed as eligible. The successful bidder must be experienced, qualified, and hold appropriate licensing to operate as a water retailer.