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    ContractsOccupational Health Services - Market Engagement for Appointment Management Systems
    Closed contract

    Occupational Health Services - Market Engagement for Appointment Management Systems

    Devon and Somerset Fire and Rescue Service invites occupational health suppliers to demonstrate appointment booking and management systems ahead of a 2026 competitive tender for services expiring in 2027.

    🇬🇧United Kingdom· South WestPublished 28 Jul 2026· 3 months agoviaFind a Tender

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Not published
      No closing date published
    • Sector
      Healthcare & Medical
      Browse related listings
    • Location
      🇬🇧United Kingdom
      South West

    Lifecycle

    Closed

    No longer open. Published 3 months ago.

    28 July 2026
    Closed — no tender deadline was published

    Brief

    Devon and Somerset Fire and Rescue Service (DSFRS) is seeking occupational health medical services providers to discuss appointment booking and management solutions. The current contract expires October 31, 2027. DSFRS will launch a competitive procurement process in November 2026 for a new contract with an initial 4-year term and optional extension up to 10 years. This market engagement invitation allows suppliers to present their appointment management systems and processes before the formal tender stage. DSFRS requires solutions that enable staff to self-book, view, and reschedule appointments while providing administrative oversight to the internal People Services Department. Key challenges include accommodating 808 on-call firefighters with external employment and varying availability. DSFRS is interested in learning about: self-booking tools and apps for medical appointments involving multiple clinicians; staff reminder systems; engagement strategies for non-responsive staff; reporting and scheduling information for contract management; and additional technology supporting efficient appointment management. Suppliers are invited to discuss and demonstrate their systems to help inform DSFRS's procurement requirements and evaluation criteria.

    Track record

    2 awards · 2 winners
    Thin record

    Only 2 prior awards here — too little to read.

    In this category, Devon and Somerset Fire and Rescue Authority has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. WORKOUT ENTERPRISES LIMITED1× · 50%
    2. EXETER PHYSIO LIMITED1× · 50%

    Across this category, the most active winners are CARE LINE HOMECARE LIMITED, SPRINGFIELD HOME CARE SERVICES LIMITED, Roche Diagnostics Ltd — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Original closed notice on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-04e943

    Track

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    DS
    Buyer
    Devon and Somerset Fire and Rescue Authority
    Sector
    Healthcare & Medical