PR and Crisis Communications Support for Housing Trust

Raven Housing Trust is seeking an experienced PR and communications agency to serve as a strategic partner alongside its internal Marketing and Communications Team. The successful provider will deliver comprehensive PR support including: strategic reputation management, proactive and reactive media relations, horizon scanning to identify emerging issues, thought leadership development, crisis communications with 24/7 availability, media training for senior leaders, and regular performance reporting with strategic advice. Key Requirements: - Demonstrated understanding of the social housing sector - Ability to provide independent, challenging insight - Proactive identification of communications opportunities - Trusted advisor capacity for sensitive and time-critical issues - Collaborative approach with long-term stakeholder engagement The selected agency will function as an extension of Raven's in-house team, supporting the organisation's wider objectives whilst strengthening its public profile and reputation. Contract Details: - Start Date: 31 March 2027 - Initial Term: 2 years - Extension Option: 2 additional years at Raven's discretion - Application Method: Submit tender responses via the In-Tend Portal using the provided procurement documentation