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    ContractsCaseworker Transcription Automation System
    Awarded contract

    Caseworker Transcription Automation System

    Awarded
    £247.5k
    Published 22 Jun 2026

    Provide automated transcription technology to convert caseworker notes and client interactions into written records, reducing administrative workload and improving documentation efficiency.

    🇬🇧United KingdomPublished 22 Jun 2026· 3 months agoviaContracts Finder
    Awarded
    £247.5k
    Published 22 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £247,500
      Pounds sterling
    • Tender closed
      21 May 2026
      4 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    2 suppliers
    • BU
      BEAM UP LTD
    Lead contractor
  1. BU
    BEAM UP LTD
    Consortium partner
  2. Lifecycle

    Awarded

    Contract awarded. Originally published 3 months ago.

    22 Jun 2026Today21 May 2026

    Brief

    This opportunity seeks a solution to automate the transcription of caseworker notes and interactions. The successful provider will deliver technology that converts spoken dialogue, case notes, and client interactions into accurate written records, reducing manual documentation time and improving data accessibility. The solution should integrate with existing casework management systems, support multiple audio formats, and include quality assurance mechanisms to ensure transcription accuracy. This service aims to enhance caseworker productivity, reduce administrative burden, and improve record-keeping efficiency across casework operations.

    Track record

    7 awards · 6 winners
    Open field

    No single supplier dominates the field.

    In it software, THE ROYAL BOROUGH OF KINGSTON UPON THAMES has awarded 7 contracts to 6 suppliers.

    Who wins here
    1. CIPD-HR Inform2× · 29%
    2. RingGo Ltd1× · 14%
    3. BEAM UP LTD1× · 14%
    4. CIVICA UK LIMITED1× · 14%
    5. IDOX plc1× · 14%
    6. CAUSEWAY TECHNOLOGIES LTD1× · 14%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    416109a0-f717-438d-8ed8-0de0ef92b24d-903064

    Your fit

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    This went to BEAM UP LTD. Sonar reads THE ROYAL BOROUGH OF KINGSTON UPON THAMES's work like this against your business — who holds it, and whether you could compete or partner next time.

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    RB
    Buyer
    THE ROYAL BOROUGH OF KINGSTON UPON THAMES
    Sector
    IT & Software