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    ContractsCase Management System for Local Authority Departments
    Awarded contract

    Case Management System for Local Authority Departments

    Awarded
    £320k
    Published 14 Oct 2026

    Opportunity to supply and implement a case management system for multiple departments within a local authority through the VAS RM6259 framework.

    🇬🇧United Kingdom· East of EnglandPublished 14 Oct 2026· 3 weeks agoviaFind a Tender
    Awarded
    £320k
    Published 14 Oct 2026

    Decision brief

    4 fields
    • Contract value
      £320,000
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      East of England

    Suppliers

    1 supplier
    • IS
      IDOX SOFTWARE LTD
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 weeks ago.

    14 October 2026
    Awarded — no open tender advertised

    Brief

    This is a call-off opportunity via the VAS RM6259 framework for implementing a case management system to support multiple Council departments. The system will streamline case handling, improve inter-departmental workflows, and enhance service delivery across the local authority. Suppliers should have experience in deploying integrated case management solutions in public sector environments and demonstrate capability in supporting multi-departmental implementations. The framework approach enables flexible procurement with established terms and conditions.

    Track record

    9 awards · 7 winners
    Open field

    No single supplier dominates the field.

    In it software, Chelmsford City Council has awarded 9 contracts to 7 suppliers.

    Who wins here
    1. SPEKTRIX LIMITED2× · 22%
    2. IDOX SOFTWARE LTD2× · 22%
    3. RESOLUTION DATA MANAGEMENT LIMITED1× · 11%
    4. DSI BILLING SERVICES LIMITED1× · 11%
    5. HORNBILL TECHNOLOGIES LIMITED1× · 11%
    6. BIP SOLUTIONS LIMITED1× · 11%

    +1 more supplier

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-07870e

    Your fit

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    CC
    Buyer
    Chelmsford City Council
    Sector
    IT & Software