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    ContractsFares, Ticketing and Retail Consultant for Bus Service Reform
    Awarded contract

    Fares, Ticketing and Retail Consultant for Bus Service Reform

    Awarded
    £151.2k
    Published 28 Sept 2026

    Advise Transport for West Midlands on fares, ticketing, and retail strategy to support bus service reform and franchise transition.

    🇬🇧United KingdomPublished 28 Sept 2026· YesterdayviaContracts Finder
    Awarded
    £151.2k
    Published 28 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £151,200
      Pounds sterling
    • Tender closed
      28 May 2026
      4 months ago
    • Sector
      Engineering
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • WA
      WATERMAN ASPEN LTD
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published yesterday.

    28 Sept 202628 May 2026

    Brief

    Transport for West Midlands (TfWM) is seeking a specialist consultant to provide strategic and technical expertise supporting the Bus Reform Programme and franchising readiness. The consultant will review current fares, ticketing, and retail operations across TfWM and bus operators; analyze customer experience and accessibility; develop strategic options for a franchised environment; assess commercial, technical, and revenue management considerations; benchmark against industry best practices; create strategic roadmaps and programme plans; and engage stakeholders through workshops and presentations. This is an advisory role supporting multiple workstreams requiring fares, ticketing, retail, and commercial expertise. Ideal candidates should have deep knowledge of transport ticketing systems, fare structures, retail channels, and the ability to work collaboratively with public transport operators and internal teams.

    Track record

    28 awards · 17 winners
    Open field

    No single supplier dominates the field.

    In engineering, WEST MIDLANDS COMBINED AUTHORITY has awarded 28 contracts to 17 suppliers.

    Who wins here
    1. MATCHTECH LIMITED6× · 21%
    2. MOTT MACDONALD LIMITED3× · 11%
    3. WATERMAN ASPEN LTD3× · 11%
    4. ARCADIS CONSULTING UK LIMITED2× · 7%
    5. Matchtech Group (UK) Ltd2× · 7%
    6. WINCKWORTH SHERWOOD LLP1× · 4%

    +11 more suppliers

    Across engineering, the most active winners are AECOM LTD, WSP UK LIMITED, OVE ARUP PARTNERS LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    dc10d21b-f445-433d-a6f7-4efcc0135018-915743
    WM
    Buyer
    WEST MIDLANDS COMBINED AUTHORITY
    Sector
    Engineering