Welfare Benefits and Tribunal Service for Doncaster Adults with Complex Needs

City of Doncaster Council is seeking a qualified service provider to deliver comprehensive welfare benefits support and tribunal representation services across Doncaster. The service will assist adults with disabilities, long-term health conditions, and their carers by helping them access all available welfare benefits, navigate complex claims, and obtain tribunal representation when needed. Key responsibilities include: conducting benefit entitlement assessments; assisting with benefit claim applications; providing casework support including revisions and appeals; and delivering tribunal representation. The service should also signpost clients to self-service digital tools and community resources where appropriate to encourage independence. Successful providers will help maximize income for vulnerable individuals, improve their health and wellbeing, and enhance their independence and life opportunities. This is a commission opportunity for organizations experienced in welfare rights advice, benefits administration, and tribunal advocacy serving vulnerable populations in the East Midlands region.