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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsServiceNow Professional Services - Branch Hub Support
    Open tender

    ServiceNow Professional Services - Branch Hub Support

    Contract value
    £4m
    Published 26 May 2026

    Supplier needed to provide ServiceNow-certified professionals for Branch Hub platform support, including architecture, development, testing, and agile delivery services.

    🇬🇧United Kingdom· EnglandPublished 26 May 2026· 4 months agoviaFind a Tender
    Contract value
    £4m
    Published 26 May 2026

    Decision brief

    4 fields
    • Contract value
      £4,000,000indicative
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Lifecycle

    Open

    Open tender — no closing date published. Opened 4 months ago.

    26 May 2026
    Open tender · no closing date published

    Brief

    This opportunity seeks a supplier to provide ServiceNow-certified professionals across multiple specialized roles to support the Branch Hub initiative. Required expertise includes solution architecture, software development, quality assurance testing, business analysis, and Scrum Master capabilities. The supplier will staff a dedicated cross-functional team operating under DevOps and Agile methodologies. Key responsibilities include managing incidents, problems, and change requests within the CSM (Customer Service Management) platform; performing platform maintenance and optimization; and delivering agile solutions to meet evolving business requirements. This is an ideal opportunity for ServiceNow-specialized staffing firms or consulting partners with strong platform expertise and proven experience in enterprise-scale implementations.

    Track record

    2 awards · 2 winners
    Thin record

    Only 2 prior awards here — too little to read.

    In it software, POST OFFICE has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. ESCHER SOFTWARE SERVICES UK LIMITED1× · 50%
    2. Softwire Technology UK Limited1× · 50%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06a4e3
    PO
    Buyer
    POST OFFICE
    Sector
    IT & Software