Ireland – Digital Learning Design and Development Services Framework Agreement

The contracting entity is seeking a qualified supplier to establish a framework agreement for comprehensive digital learning services. The supplier will design, develop, and maintain engaging, accessible e-learning content across various topics including compliance, technical training, and microlearning formats. Key responsibilities include: collaborating with subject matter experts to create SCORM-compliant digital content using industry-standard tools (such as Articulate 360); applying the ADDIE instructional design framework aligned with Bloom's Taxonomy; ensuring full accessibility compliance with WCAG 2.2, EN 301 549, and organizational standards; conducting accessibility testing and remediation; providing project management and governance throughout the development lifecycle; offering a library of customizable pre-built modules on standard topics; delivering content compatible with SuccessFactors LMS across desktop, mobile, and tablet devices; and providing dedicated support through an account lead, instructional designers, developers, QA specialists, project managers, and creative professionals. The successful supplier must demonstrate expertise in universal design for learning principles, stakeholder engagement, collaborative development methodologies, and quality assurance processes.