Cloud Migration Support for Social Care Case Management Systems

Warwickshire County Council seeks programme, project management and testing services to migrate three social care systems (Mosaic, Abacus and Synergy) from on-premise servers to The Access Group's cloud platform. This is a like-for-like transition with no new functionality at go-live. Key responsibilities include: - Planning and coordinating the migration to ensure service continuity - Comprehensive testing of all system components (connectivity, administration, workflows, forms, data, finance, reporting and business intelligence) - Multiple user acceptance testing (UAT) cycles, dry runs and go-live readiness checks - Programme governance and project management oversight - Business intelligence support Success criteria: all applications remain accessible to users, existing workflows function as configured, users can access historic records, and case management activities continue seamlessly post-migration. The provider must ensure operational integrity throughout the transition and validate that all social care staff can perform their duties without disruption.