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    ContractsEnterprise User Research Platform for BBC Digital Services
    Closed contract

    Enterprise User Research Platform for BBC Digital Services

    Tender closed
    21 Sept 2026
    7 weeks ago

    The BBC seeks a scalable enterprise SaaS user research platform supporting moderated and unmoderated remote research for its digital products and services.

    🇬🇧United Kingdom· LondonPublished 27 Aug 2026· 2 months agoviaFind a Tender
    Tender closed
    21 Sept 2026
    7 weeks ago
    Tender deadline passed on 21 Sept 2026.

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Tender closed
      21 Sept 2026
      1 month ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Lifecycle

    Closed

    Tender closed on 21 Sept 2026. Awaiting award.

    27 Aug 2026Today21 Sept 2026

    Brief

    The BBC is seeking an enterprise SaaS user research platform to support both moderated and unmoderated remote user research across its digital products and services. The platform will provide a scalable solution to support high-quality research and evidence-based decision-making. The estimated budget represents the maximum available for the full contract term, including potential extensions, subject to BBC budget approvals as a publicly funded Authority. The budget is based on projected usage volumes outlined in the Pricing Schedule, reflecting the BBC's anticipated growth in tool adoption and usage throughout the contract period. While volumetric projections cannot be guaranteed, the BBC has a clear strategic intention to increase SaaS tool adoption and usage during the contract period. Suppliers should be prepared to scale their services to support this anticipated growth.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In it software, BBC (British Broadcasting Corporation) has awarded 1 contract to 1 supplier.

    Who wins here
    1. TMI SYSTEMS1× · 100%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Original closed notice on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-066e50

    Track

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    Buyer
    BBC (British Broadcasting Corporation)
    Sector
    IT & Software