BidSonarBidSonar
ContractsGrantsOrganisationsSectors
BidSonarBidSonar·Built by Hypership
SourcesBrandPrivacyTermsCookies

BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsAI Virtual Agent Service - South Norfolk District Council Contract Variation
    Awarded contract

    AI Virtual Agent Service - South Norfolk District Council Contract Variation

    Awarded
    £106.2k
    Published 21 Jul 2026

    South Norfolk District Council is issuing a contract variation notice for modifications to its existing AI Virtual Agent service agreement.

    🇬🇧United KingdomPublished 21 Jul 2026· 2 months agoviaContracts Finder
    Awarded
    £106.2k
    Published 21 Jul 2026

    Decision brief

    4 fields
    • Contract value
      £106,229
      Pounds sterling
    • Tender closed
      30 Jul 2025
      1 years ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • IA
      ICS.AI Limited
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 months ago.

    21 Jul 2026Today30 Jul 2025

    Brief

    This is a Contract Award Notice for a variation to an existing call off contract with South Norfolk District Council. The variation modifies the terms of the original AI Virtual Agent service contract. This opportunity is suitable for suppliers already involved in providing or supporting AI virtual agent services to the council, or those interested in understanding how existing contracts may be expanded or adjusted.

    Track record

    7 awards · 5 winners
    Open field

    No single supplier dominates the field.

    In it software, SUFFOLK COASTAL DISTRICT COUNCIL AND WAVENEY DISTRICT COUNCIL has awarded 7 contracts to 5 suppliers.

    Who wins here
    1. ICS.AI Limited2× · 29%
    2. NEC SOFTWARE SOLUTIONS UK LIMITED2× · 29%
    3. Amazon Web Services EMEA SAL UK Branch1× · 14%
    4. CIVICA UK LIMITED1× · 14%
    5. IN-TEND LIMITED1× · 14%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

    More from SUFFOLK COASTAL DISTRICT COUNCIL AND WAVENEY DISTRICT COUNCIL

    4 listingsView all →
    AwardedIT & Software🇬🇧United Kingdom

    Contract Variation for Housing, Environment and Planning Software - Great Yarmouth Borough Council

    Great Yarmouth Borough Council has approved a contract variation worth £185,822 to add servicing, compliance, and enhanced CRM support to its existing housing and planning software contract.

    £1,030,335SUFFOLK COASTAL DISTRICT COUNCIL AND WAVENEY DISTRICT COUNCIL
    Published 13 Oct 2026
    AwardedIT & Software🇬🇧United Kingdom

    Housing, Environment and Planning Software Contract for Great Yarmouth Borough Council

    Great Yarmouth Borough Council awards housing, environment and planning software contract through RM6259 framework agreement.

    £1,030,335SUFFOLK COASTAL DISTRICT COUNCIL AND WAVENEY DISTRICT COUNCIL
    Published 13 Oct 2026
    AwardedIT & Software🇬🇧United Kingdom

    Environmental Health Case Management System for Great Yarmouth Borough Council

    Great Yarmouth Borough Council is awarding a contract for an Environmental Health Case Management System through the GCA Back Office Software 2 Framework.

    £63,842SUFFOLK COASTAL DISTRICT COUNCIL AND WAVENEY DISTRICT COUNCIL
    Published 13 Oct 2026
    AwardedIT & Software🇬🇧United Kingdom

    Environmental Health Case Management System Contract Award

    Contract award for an Environmental Health Case Management System through the GCA Back Office Software 2 Framework.

    £63,842SUFFOLK COASTAL DISTRICT COUNCIL AND WAVENEY DISTRICT COUNCIL
    Published 13 Oct 2026

    Open in IT & Software

    4 open listingsView all →
    IT & Software🇬🇧United Kingdom

    AI Deployment Support for Decision-Making Systems

    UK AI SMEs can access up to £5 million in funding to deploy AI and machine learning solutions for critical decision-making, working with medium or large organisations.

    est.£5,000,000
    Published 21 Oct 2026
    IT & Software🇬🇧United Kingdom

    AI Solutions for Compliance Monitoring and Verification

    Funding for UK AI SMEs to deploy machine learning solutions that automate compliance monitoring, testing, and verification for medium and large organizations.

    est.£5,000,000
    Published 21 Oct 2026
    IT & Software🇬🇧United Kingdom

    AI Deployment for Business Operations

    UK SMEs can secure £100,000-£200,000 in grants to deploy AI and machine learning solutions for operational automation and control.

    est.£5,000,000
    Published 21 Oct 2026
    IT & Software🇬🇧United Kingdom

    AI Solutions for Compliance Monitoring and Testing

    UK SMEs can secure £100,000-£200,000 in funding to deploy AI and Machine Learning solutions for compliance monitoring and verification in this Phase 1 programme.

    est.£5,000,000
    Published 21 Oct 2026
    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    dfd1afc1-1bd1-4fb5-a364-242e910d6eb8-907493

    Your fit

    Could you win the next one?

    This went to ICS.AI Limited. Sonar reads SUFFOLK COASTAL DISTRICT COUNCIL AND WAVENEY DISTRICT COUNCIL's work like this against your business — who holds it, and whether you could compete or partner next time.

    Check my fit

    Free · Matches every Monday

    SC
    Buyer
    SUFFOLK COASTAL DISTRICT COUNCIL AND WAVENEY DISTRICT COUNCIL
    Sector
    IT & Software