Managed Call Conferencing Service for Virtual Town Hall Events

The Health and Safety Executive (HSE) is seeking a managed call conferencing service provider to deliver Virtual Town Hall events for all staff members. The service must enable HSE employees to participate from multiple locations including offices, home, or offsite duty holder premises. A key requirement is that frontline staff working offsite must have the ability to join via mobile phone. The solution must be telephone-based with an operator to manage calls and cannot rely on internet connectivity. The provider will be responsible for hosting and managing all conference calls, ensuring reliable audio quality and call management for these monthly all-staff events.