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    ContractsSupport Worker and Navigator Services Framework Agreement
    Awarded contract

    Support Worker and Navigator Services Framework Agreement

    Status
    Awarded
    Published 19 Jun 2026

    Birmingham City Council seeks multiple support worker and navigator service providers for vulnerable residents across three demographic lots, starting April 2026 for six years with potential extensions.

    🇬🇧United Kingdom· EnglandPublished 19 Jun 2026· 4 months agoviaFind a Tender
    Status
    Awarded
    Published 19 Jun 2026

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Not published
      No closing date published
    • Sector
      Social Care
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Suppliers

    13 suppliers
    • AC
      ACTIVO CARE LIMITED
    Lead contractor
  1. CL
    Claremont Living Group Limited
    Consortium partner
  2. SB
    ST BASILS
    Consortium partner
  3. TR
    Trident Reach the People Charity
    Consortium partner
  4. SF
    SIFA Fireside
    Consortium partner
  5. SA
    THE SALVATION ARMY
    Consortium partner
  6. CF
    Caring for Communities and People (CCP)
    Consortium partner
  7. HE
    Health Exchange
    Consortium partner
  8. SN
    Shelter, The National Campaign for Homeless People Limited
    Consortium partner
  9. CS
    Cranstoun Services
    Consortium partner
  10. SH
    SPRING HOUSING ASSOCIATION LIMITED
    Consortium partner
  11. CA
    Citizens Advice Mid Mercia
    Consortium partner
  12. BV
    Birmingham Voluntary Service Council
    Consortium partner
  13. Lifecycle

    Awarded

    Contract awarded. Originally published 4 months ago.

    19 June 2026
    Awarded — no open tender advertised

    Brief

    Birmingham City Council is establishing a Light Touch Open Framework (LTOF) to deliver support worker and navigator services to vulnerable Birmingham residents. The framework will serve individuals facing multiple disadvantages including homelessness, substance misuse, housing instability, trauma, and health challenges, providing person-centred support and advice. The services start 1 April 2026 for an initial 6-year term, with potential extensions of up to 4 additional years. The procurement follows the flexible Procurement Act 2023 procedure and is divided into three lots: Young People aged 16-24 years, Adults Singles & Couples aged 25+ years, and Female Only services aged 18+ years. Organisations can bid for one or more lots, and all suppliers meeting minimum quality standards will be appointed to the framework. The framework allows for periodic reopening to add new lots and services (such as disability support, domestic abuse survivor support, family support, and recovery activities) based on commissioning needs and funding availability. Call-off contracts from the framework can be awarded through either competitive or non-competitive procedures.

    Track record

    7 awards · 7 winners
    Open field

    No single supplier dominates the field.

    In this category, BIRMINGHAM CITY COUNCIL has awarded 7 contracts to 7 suppliers.

    Who wins here
    1. RANDSTAD SOLUTIONS LTD1× · 14%
    2. Advanced Visualisation Technologies Ltd1× · 14%
    3. Birmingham Community Healthcare NHS Foundation Trust1× · 14%
    4. ACTIVO CARE LIMITED1× · 14%
    5. THE BREASTFEEDING NETWORK1× · 14%
    6. Aston Villa Foundation1× · 14%

    +1 more supplier

    Across this category, the most active winners are CARE LINE HOMECARE LIMITED, SPRINGFIELD HOME CARE SERVICES LIMITED, Roche Diagnostics Ltd — the field to beat, or your route in as a partner.

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    Open in Social Care

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    Social Care🇬🇧United Kingdom

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    est.£472,500LONDON BOROUGH OF BARKING AND DAGENHAM
    Published 2 Nov 2026
    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-05239f

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    BC
    Buyer
    BIRMINGHAM CITY COUNCIL
    Sector
    Social Care