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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsStaff Helpdesk Subscription Licenses
    Awarded contract

    Staff Helpdesk Subscription Licenses

    Awarded
    £40.7k
    Published 20 Oct 2026

    Subscription licenses are being sought for a staff helpdesk system to support IT service delivery and employee technical support.

    🇬🇧United Kingdom· East of EnglandPublished 20 Oct 2026· 1 week agoviaFind a Tender
    Awarded
    £40.7k
    Published 20 Oct 2026

    Decision brief

    4 fields
    • Contract value
      £40,740
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      East of England

    Suppliers

    1 supplier
    • AC
      A2Z CLOUD LTD
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 week ago.

    20 October 2026
    Awarded — no open tender advertised

    Brief

    This opportunity is for the procurement of subscription licenses for a staff helpdesk service. Suppliers should provide solutions that enable IT support teams to manage employee technical issues, service requests, and incident resolution efficiently. The helpdesk system should support ticketing, knowledge management, and user support capabilities. Interested vendors should demonstrate experience in delivering helpdesk software solutions with appropriate scalability, reliability, and customer support to meet organizational needs.

    Track record

    5 awards · 4 winners
    Open field

    No single supplier dominates the field.

    In it software, East Suffolk and North Essex NHS Foundation Trust has awarded 5 contracts to 4 suppliers.

    Who wins here
    1. A2Z CLOUD LTD2× · 40%
    2. CHKS LIMITED1× · 20%
    3. CARRADALE FUTURES HORIZON LIMITED1× · 20%
    4. NETCALL TECHNOLOGY LIMITED1× · 20%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-078bcc

    Your fit

    Could you win the next one?

    This went to A2Z CLOUD LTD. Sonar reads East Suffolk and North Essex NHS Foundation Trust's work like this against your business — who holds it, and whether you could compete or partner next time.

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    ES
    Buyer
    East Suffolk and North Essex NHS Foundation Trust
    Sector
    IT & Software