ICT Managed Service for Leyton Sixth Form College

Leyton Sixth Form College, located in Waltham Forest, London, is seeking an experienced ICT managed service provider to deliver comprehensive technology support and strategic guidance for the next five years. The college serves approximately 2,280 students across vocational and academic programmes and was rated 'Good' in all categories by Ofsted in 2024. The successful provider will be responsible for all aspects of ICT service delivery including a 24/7 Service Desk (51 weeks annually), local on-site staffing, infrastructure design and management, third-party coordination, security patching, and performance reporting. The provider must deliver strategic advice, drive innovation, and maintain comprehensive technical and operational documentation. Suppliers should be prepared to support technology and change management projects alongside core managed services. Key considerations: TUPE applies to this contract, and the college will provide a standard contract template. A separate cyber risk monitoring and management procurement will follow. Applicants should demonstrate commitment to best value, partnership working, and alignment with the college's strategic objectives.