BidSonarBidSonar
ContractsGrantsOrganisationsSectors
BidSonarBidSonar·Built by Hypership
SourcesBrandPrivacyTermsCookies

BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsBus Franchise Customer Service Design and Implementation
    Awarded contract

    Bus Franchise Customer Service Design and Implementation

    Status
    Awarded
    Published 25 Jun 2026

    Design and implement customer-facing services and functions for a new bus franchising operation.

    🇬🇧United Kingdom· EnglandPublished 25 Jun 2026· 4 months agoviaFind a Tender
    Status
    Awarded
    Published 25 Jun 2026

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Not published
      No closing date published
    • Sector
      Engineering
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Suppliers

    1 supplier
    • NF
      Network for Skills
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 4 months ago.

    25 June 2026
    Awarded — no open tender advertised

    Brief

    This contract opportunity involves designing and implementing customer-facing services and functions for a bus franchising operation. The project will focus on creating and establishing key service touchpoints and operational functions that directly serve bus franchise customers. Suppliers should have expertise in service design, customer experience optimization, and implementation of transit-related customer services. The work includes translating service requirements into practical operations and ensuring seamless customer interactions across the franchise system.

    Track record

    3 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In engineering, WEST YORKSHIRE COMBINED AUTHORITY has awarded 3 contracts to 3 suppliers.

    Who wins here
    1. WATERMAN INFRASTRUCTURE ENVIRONMENT LIMITED1× · 33%
    2. Network for Skills1× · 33%
    3. PICK EVERARD1× · 33%

    Across engineering, the most active winners are WSP UK LIMITED, AECOM LTD, OVE ARUP PARTNERS LIMITED — the field to beat, or your route in as a partner.

    More from WEST YORKSHIRE COMBINED AUTHORITY

    4 listingsView all →
    AwardedEngineering🇬🇧United Kingdom

    Detailed Design Services for Otley Bus Station Redevelopment

    Supplier needed to develop detailed designs and conduct surveys for Otley Bus Station redevelopment project.

    WEST YORKSHIRE COMBINED AUTHORITY
    Published 23 Oct 2026
    AwardedEducation & Training🇬🇧United Kingdom

    Bike Maintenance Training for SEND and SEMH Schools in West Yorkshire

    Deliver bike maintenance training to SEND and SEMH students across West Yorkshire schools and alternative provision centres.

    £60,000WEST YORKSHIRE COMBINED AUTHORITY
    Published 21 Oct 2026
    AwardedIT & Software🇬🇧United Kingdom

    Cell Site Analysis Software Licences

    Cloud-based cell site analysis software licences available through the G-Cloud 14 Framework Agreement for public sector organizations.

    £90,000WEST YORKSHIRE COMBINED AUTHORITY
    Published 21 Oct 2026
    AwardedIT & Software🇬🇧United Kingdom

    Cloud Software for Cell Site Analysis Licence Renewal

    Renew cloud-based cell site analysis software licences under the G-Cloud 14 Framework Agreement with a 3-year term and optional 1-year extension.

    £484,000WEST YORKSHIRE COMBINED AUTHORITY
    Published 21 Oct 2026

    Open in Engineering

    4 open listingsView all →
    Engineering🇬🇧United Kingdom

    Engineering and Climate-Resilient Infrastructure Advisory Services for Pakistan

    DAI Global UK seeks Pakistan-registered engineering firms to provide climate-resilient infrastructure advisory services to the BRAVE-IS programme through 2029 under a call-down framework.

    DAI Global UK
    Published 23 Oct 2026
    Engineering🇬🇧United Kingdom

    Tenancy Tree Work Services

    Join the DPS1 1429 framework to provide tree work and arboricultural services for residential tenancy properties through the London Construction Programme.

    est.£90,000LONDON BOROUGH OF HARINGEY
    Published 23 Oct 2026
    Engineering🇬🇧United Kingdom

    Tree Works Services - Dynamic Purchasing System

    Open framework for tree works and arboricultural services through a Dynamic Purchasing System available to London public sector organizations.

    est.£90,000LONDON BOROUGH OF HARINGEY
    Published 23 Oct 2026
    Engineering🇬🇧United Kingdom

    Tree Works at Downhills Park

    Tree maintenance and management services required for Downhills Park through the London Construction Programme dynamic purchasing system.

    est.£90,000LONDON BOROUGH OF HARINGEY
    Published 23 Oct 2026
    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-034db0

    Your fit

    Could you win the next one?

    This went to Network for Skills. Sonar reads WEST YORKSHIRE COMBINED AUTHORITY's work like this against your business — who holds it, and whether you could compete or partner next time.

    Check my fit

    Free · Matches every Monday

    WY
    Buyer
    WEST YORKSHIRE COMBINED AUTHORITY
    Sector
    Engineering