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    ContractsEnterprise Content Management Platform Procurement
    Awarded contract

    Enterprise Content Management Platform Procurement

    Awarded
    £5m
    Published 15 Jun 2026

    Thames Water Utilities Limited is procuring an Enterprise Content Management platform to manage organizational content with strong governance and security features.

    🇬🇧United Kingdom· EnglandPublished 15 Jun 2026· 4 months agoviaFind a Tender
    Awarded
    £5m
    Published 15 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £5,000,000
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Suppliers

    1 supplier
    • SS
      SER SOLUTIONS UNITED KINGDOM LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 4 months ago.

    15 June 2026
    Awarded — no open tender advertised

    Brief

    Thames Water Utilities Limited is seeking to procure an Enterprise Content Management (ECM) software platform to manage unstructured and semi-structured content across the organization. The solution must handle documents, records, emails, images, and collaboration artifacts while providing robust governance, security, retention, and discovery capabilities. This procurement covers software subscriptions and licenses only; implementation and professional services are excluded. Thames Water reserves the right to refine award criteria. The Pre-Qualification Questionnaire (PSQ) deadline is Monday, 2 February 2026, at 10:00 AM.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In it software, THAMES WATER UTILITIES LIMITED has awarded 1 contract to 1 supplier.

    Who wins here
    1. SER SOLUTIONS UNITED KINGDOM LIMITED1× · 100%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-0601e3

    Your fit

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    This went to SER SOLUTIONS UNITED KINGDOM LIMITED. Sonar reads THAMES WATER UTILITIES LIMITED's work like this against your business — who holds it, and whether you could compete or partner next time.

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    TW
    Buyer
    THAMES WATER UTILITIES LIMITED
    Sector
    IT & Software