Independent Validation of FCA Regulatory Experience Model and Assessment Questions

The Financial Conduct Authority (FCA) is seeking an independent supplier to review and validate its Regulatory Experience (RX) model. This model consists of eight dimensions and a 40-question scorecard designed to measure how individuals in regulated roles experience regulatory requirements. Key tasks include: - Assess whether the eight dimensions accurately reflect the lived experience of regulated professionals - Identify any gaps, overlaps, or areas needing refinement in the dimension framework - Evaluate the question set for clarity, bias, strategic alignment, reliability, and practical usefulness - Conduct structured interviews and testing with a representative sample of firms across different types and user roles - Test how different firm types and roles interpret the RX dimensions and questions Expected deliverables: - Comprehensive validation report with findings and analysis - Annotated question set with detailed feedback on each question - Summary of findings from firm engagement activities - Recommendations for refinement and improvement This work will help the FCA ensure its regulatory experience measurement tool is fit for purpose and generates reliable, actionable insights.