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    ContractsBusiness Administration and Customer Service Apprenticeships Award Notice
    Awarded contract

    Business Administration and Customer Service Apprenticeships Award Notice

    Status
    Awarded
    Published 18 Sept 2026

    Contract awarded for Business Administration and Customer Service apprenticeships at Levels 2-3 under the YPO framework.

    🇬🇧United KingdomPublished 18 Sept 2026· TodayviaContracts Finder
    Status
    Awarded
    Published 18 Sept 2026

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Tender closed
      31 Aug 2026
      2 weeks ago
    • Sector
      Education & Training
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • CS
      CT Skills Limited
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published today.

    18 Sept 202631 Aug 2026

    Brief

    This is an award notice for apprenticeship services under the Yorkshire Purchasing Organisation (YPO) Apprenticeships and Associated Training Framework (Framework 1086). The contract has been awarded through a direct award process. The successful supplier will provide apprenticeship training in three areas: Business Administration at Level 3, Customer Service Specialist at Level 3, and Customer Service Practitioner at Level 2. This award notice is not open to competition. Suppliers interested in apprenticeship opportunities should note that future requirements may be available through the YPO framework.

    Track record

    153 awards · 61 winners
    Open panel

    Mostly framework call-offs rather than head-to-head competition.

    In education training, MINISTRY OF JUSTICE has awarded 153 contracts to 61 suppliers.

    Who wins here
    1. SHANNON TRUST24× · 16%
    2. PeoplePlus Group Ltd9× · 6%
    3. TWA Certifications Ltd9× · 6%
    4. Beating Time (also known as Choirs Beating Time)8× · 5%
    5. Kinetic Youth Ltd8× · 5%
    6. n-ergy Group Ltd6× · 4%

    +55 more suppliers

    Across education training, the most active winners are SHANNON TRUST, FAREPORT TRAINING ORGANISATION LIMITED, QA Ltd — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    689965c9-1d67-4ef0-b943-109e018e3c50-914677
    MJ
    Buyer
    MINISTRY OF JUSTICE
    Sector
    Education & Training