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    ContractsVideo Conferencing Equipment, Support and Maintenance Services
    Closed contract

    Video Conferencing Equipment, Support and Maintenance Services

    Contract value
    £490k
    Closed 3 Jul 2026

    BCUHB seeks a contractor to support its video conferencing infrastructure upgrade, managing the transition from legacy PolyCom systems to Microsoft Teams endpoints across North Wales health facilities over the next 12 months.

    🇬🇧United Kingdom· WalesPublished 4 Jun 2026· 4 months agoviaFind a Tender
    Contract value
    £490k
    Closed 3 Jul 2026
    Tender deadline passed on 3 Jul 2026.

    Decision brief

    4 fields
    • Contract value
      est.£490,000
      Pounds sterling
    • Tender closed
      3 Jul 2026
      3 months ago
    • Sector
      Media & Communications
      Browse related listings
    • Location
      🇬🇧United Kingdom
      Wales

    Lifecycle

    Closed

    Tender closed on 3 Jul 2026. Awaiting award.

    4 Jun 2026Today3 Jul 2026

    Brief

    Betsi Cadwaladr University Health Board (BCUHB) seeks a professional services contractor to manage and support its video conferencing infrastructure across North Wales health facilities. BCUHB currently operates PolyCom video conferencing endpoints across three District General Hospitals (Ysbyty Gwynedd, Ysbyty Wrexham Maelor, Ysbyty Glan Clwyd) and eighteen Community Hospital sites, primarily used for large meeting rooms and clinical Multi-Disciplinary Team meetings alongside Microsoft Teams collaboration tools. The health board plans to migrate from legacy PolyCom codecs to native Microsoft Teams endpoints within 12 months, enabling retirement of its PexIP interoperability service. The successful contractor will provide comprehensive professional services including: auditing and documenting the existing video conferencing estate; planning and implementing migration to Microsoft Teams-compatible endpoints; managing software maintenance and upgrades; configuring and maintaining a central video conferencing management portal; administering PolyCom services; implementing monitoring and management tools; and maintaining system documentation. The contractor will work collaboratively with BCUHB's established Voice and Data team within the ICT department to support this strategic technology transition.

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    Take action
    View on sourceFind a Tender

    Original closed notice on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06adb5

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    Buyer
    Betsi Cadwaladr University Health Board
    Sector
    Media & Communications