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    ContractsSocial Media Management and Customer Service Platform
    Awarded contract

    Social Media Management and Customer Service Platform

    Awarded
    £41.6k
    Published 1 Jun 2026

    A comprehensive social media management platform to handle customer service, content posting, and performance analytics across multiple social channels.

    🇬🇧United Kingdom· EnglandPublished 1 Jun 2026· 4 months agoviaFind a Tender
    Awarded
    £41.6k
    Published 1 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £41,600
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Suppliers

    1 supplier
    • ST
      SocialSignIn Ltd trading as Orlo
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 4 months ago.

    1 June 2026
    Awarded — no open tender advertised

    Brief

    Seeking a social media management tool to streamline customer service operations across multiple social platforms and enable comprehensive social media planning, content posting, and performance reporting capabilities. The solution should facilitate efficient customer engagement, help manage customer inquiries across social channels, provide scheduling and publishing features for content creation, and deliver analytics and reporting to measure campaign effectiveness and social media performance.

    Track record

    4 awards · 4 winners
    Open field

    No single supplier dominates the field.

    In it software, LONDON BOROUGH OF HACKNEY has awarded 4 contracts to 4 suppliers.

    Who wins here
    1. SocialSignIn Ltd trading as Orlo1× · 25%
    2. CODE ENIGMA LIMITED1× · 25%
    3. GRAVITAS RECRUITMENT GROUP1× · 25%
    4. WHITESPACE WORK SOFTWARE LIMITED1× · 25%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06a9eb

    Your fit

    Could you win the next one?

    This went to SocialSignIn Ltd trading as Orlo. Sonar reads LONDON BOROUGH OF HACKNEY's work like this against your business — who holds it, and whether you could compete or partner next time.

    Check my fit

    Free · Matches every Monday

    LB
    Buyer
    LONDON BOROUGH OF HACKNEY
    Sector
    IT & Software