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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsIT Managed Service Helpdesk for EirGrid
    Awarded contract

    IT Managed Service Helpdesk for EirGrid

    Awarded
    €14.8m
    Published 15 Jul 2026

    EirGrid seeks a managed IT helpdesk provider to deliver critical support services for €14.8 million over up to 8 years.

    🇮🇪IrelandPublished 15 Jul 2026· 1 months agoviaTED
    Awarded
    €14.8m
    Published 15 Jul 2026

    Decision brief

    4 fields
    • Contract value
      €14,800,000
      Euros
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇮🇪Ireland

    Suppliers

    2 suppliers
    • TC
      TATA CONSULTANCY SERVICES IRELAND LIMITED
    Lead contractor
  1. TC
    TATA CONSULTANCY SERVICES IRELAND LIMITED
    Consortium partner
  2. Lifecycle

    Awarded

    Contract awarded. Originally published 1 months ago.

    15 July 2026
    Awarded — no open tender advertised

    Brief

    EirGrid, Ireland's Transmission System Operator and Market Operator, is seeking a fully managed IT Service Desk to support its critical national infrastructure. The successful vendor will provide comprehensive helpdesk and IT support services compliant with EirGrid policies and industry best practices, serving both EirGrid and SONI (a group company). This is a mission-critical role supporting complex enterprise IT systems that operate essential infrastructure. The contract is for 2 years with optional annual extensions up to 6 additional years (8 years maximum). The estimated contract value including potential extensions is €14,800,000. Interested suppliers should review the detailed Scope of Requirements in the attached Pre-Qualification Questionnaire (PQQ).

    Track record

    3 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In it software, EIRGRID PLC has awarded 3 contracts to 3 suppliers.

    Who wins here
    1. ACCESS GROUP1× · 33%
    2. Workday Limited1× · 33%
    3. TATA CONSULTANCY SERVICES IRELAND LIMITED1× · 33%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Oracle Support and Consultancy Services Agreement 2026-2030

    Ireland seeks an Oracle Master Agreement for computer support and consultancy services spanning 2026-2030.

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    EirGrid seeks Black Start services from Greenlink Interconnector to restore electricity grid operations after major outages, valued at €680k annually for 3-5 years.

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    Celtic Interconnector RCC Core Hub Services - Ireland Electricity Distribution

    EirGrid/SONI is procuring a real-time Core Hub application to manage data processing, validation, and visualization for the Celtic Interconnector cross-border electricity transmission project between France and Ireland.

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    Open in IT & Software

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    Legal Case Management System

    The British Business Bank is conducting market engagement for a new Legal Case Management System to replace manual processes and improve legal operations management.

    British Business Bank
    Published 10 Sept 2026
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    Microsoft Enterprise Licensing and CSP Services - Pre-Market Engagement

    Mid Ulster District Council is consulting the market on Microsoft enterprise licensing and CSP services to inform its procurement strategy, with contract commencement planned for January 2027.

    £600,000indicativeMid Ulster District Council
    Published 10 Sept 2026
    OpenIT & Software🇬🇧United Kingdom

    Managed Hybrid Infrastructure Service for Greater Manchester Police

    GMCA seeks a managed service provider to oversee Greater Manchester Police's hybrid on-premises and Azure cloud infrastructure with 99.99999% availability requirements.

    GREATER MANCHESTER COMBINED AUTHORITY
    Published 10 Sept 2026
    OpenIT & Software🇬🇧United Kingdom

    Curriculum Management and Timetabling Software for Educational Institutions

    SUPC is considering establishing a framework agreement for curriculum management and timetabling software solutions and related services for educational and public sector organisations.

    SOUTHERN UNIVERSITIES MANAGEMENT SERVICES
    Published 10 Sept 2026
    Take action
    View on sourceTED

    Award notice and full record on the publisher's site

    Publisher
    Publications Office of the European Union
    Licence
    EU 2011/833/EU + TED reuse notice
    Source
    ted.europa.eu
    Record ID
    489506-2026
    EI
    Buyer
    EIRGRID PLC
    Sector
    IT & Software