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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsIT Managed Service Helpdesk for EirGrid
    Awarded contract

    IT Managed Service Helpdesk for EirGrid

    Awarded
    €14.8m
    Published 15 Jul 2026

    EirGrid seeks a managed IT helpdesk provider to deliver critical support services for €14.8 million over up to 8 years.

    🇮🇪IrelandPublished 15 Jul 2026· 3 months agoviaTED
    Awarded
    €14.8m
    Published 15 Jul 2026

    Decision brief

    4 fields
    • Contract value
      €14,800,000
      Euros
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇮🇪Ireland

    Suppliers

    2 suppliers
    • TC
      TATA CONSULTANCY SERVICES IRELAND LIMITED
    Lead contractor
  1. TC
    TATA CONSULTANCY SERVICES IRELAND LIMITED
    Consortium partner
  2. Lifecycle

    Awarded

    Contract awarded. Originally published 3 months ago.

    15 July 2026
    Awarded — no open tender advertised

    Brief

    EirGrid, Ireland's Transmission System Operator and Market Operator, is seeking a fully managed IT Service Desk to support its critical national infrastructure. The successful vendor will provide comprehensive helpdesk and IT support services compliant with EirGrid policies and industry best practices, serving both EirGrid and SONI (a group company). This is a mission-critical role supporting complex enterprise IT systems that operate essential infrastructure. The contract is for 2 years with optional annual extensions up to 6 additional years (8 years maximum). The estimated contract value including potential extensions is €14,800,000. Interested suppliers should review the detailed Scope of Requirements in the attached Pre-Qualification Questionnaire (PQQ).

    Track record

    3 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In it software, EIRGRID PLC has awarded 3 contracts to 3 suppliers.

    Who wins here
    1. ACCESS GROUP1× · 33%
    2. Workday Limited1× · 33%
    3. TATA CONSULTANCY SERVICES IRELAND LIMITED1× · 33%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

    More from EIRGRID PLC

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    Oracle Support and Consultancy Services Agreement 2026-2030

    Ireland seeks an Oracle Master Agreement for computer support and consultancy services spanning 2026-2030.

    €12,206,880EIRGRID PLC
    Published 4 Aug 2026
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    Ireland – Black Start Services for Greenlink Interconnector (2026-2029)

    EirGrid seeks Black Start services from Greenlink Interconnector to restore electricity grid operations after major outages, valued at €680k annually for 3-5 years.

    €3,400,000EIRGRID PLC
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    Celtic Interconnector RCC Core Hub Services - Ireland Electricity Distribution

    EirGrid/SONI is procuring a real-time Core Hub application to manage data processing, validation, and visualization for the Celtic Interconnector cross-border electricity transmission project between France and Ireland.

    10,000,000currency not statedEIRGRID PLC
    Published 22 Jun 2026

    Open in IT & Software

    4 open listingsView all →
    IT & Software🇬🇧United Kingdom

    AI Solutions for Compliance Monitoring and Testing

    UK SMEs can secure £100,000-£200,000 in funding to deploy AI and Machine Learning solutions for compliance monitoring and verification in this Phase 1 programme.

    est.£5,000,000
    Published 21 Oct 2026
    IT & Software🇬🇧United Kingdom

    AI Deployment for Business Operations

    UK SMEs can secure £100,000-£200,000 in grants to deploy AI and machine learning solutions for operational automation and control.

    est.£5,000,000
    Published 21 Oct 2026
    IT & Software🇮🇪Ireland

    IT Services: Software Consultancy for Renewable Energy Management System

    Maynooth University seeks IT and software consultancy services to develop digital solutions for an innovative energy management platform that helps households optimize electricity consumption in real-time.

    est.€300,000MAYNOOTH UNIVERSITY
    Published 21 Oct 2026
    IT & Software🇬🇧United Kingdom

    AI Deployment Support for Decision-Making Systems

    UK AI SMEs can access up to £5 million in funding to deploy AI and machine learning solutions for critical decision-making, working with medium or large organisations.

    est.£5,000,000
    Published 21 Oct 2026
    Take action
    View on sourceTED

    Award notice and full record on the publisher's site

    Publisher
    Publications Office of the European Union
    Licence
    EU 2011/833/EU + TED reuse notice
    Source
    ted.europa.eu
    Record ID
    489506-2026

    Your fit

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    EI
    Buyer
    EIRGRID PLC
    Sector
    IT & Software