CCTV and Access Control System Maintenance and Support Services

This opportunity seeks a qualified service provider to deliver comprehensive servicing, maintenance, and technical support for CCTV and swipe access control systems across multiple Trust sites. The scope includes: planned preventative maintenance to minimize downtime; reactive and emergency repairs with rapid response; fault diagnosis and system testing to ensure optimal performance; software and firmware updates to maintain functionality; security patching and vulnerability identification to protect against threats; configuration and user access-rights management; system backups for data protection; and secure equipment replacement or disposal following industry standards. The provider must demonstrate expertise in both video surveillance and physical access control technologies, with the ability to manage systems across a distributed site portfolio.