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    ContractsRST Online Service Maintenance and Support
    Awarded contract

    RST Online Service Maintenance and Support

    Status
    Awarded
    Published 2 Nov 2026

    Maintain and support the RST Online retail platform and its system integrations for Rail Staff Travel.

    🇬🇧United Kingdom· LondonPublished 2 Nov 2026· 4 days agoviaFind a Tender
    Status
    Awarded
    Published 2 Nov 2026

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Suppliers

    1 supplier
    • WI
      Worldline IT Services
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 4 days ago.

    2 November 2026
    Awarded — no open tender advertised

    Brief

    This opportunity covers the continued provision, maintenance, and technical support of the RST Online service, a bespoke online retail platform serving Rail Staff Travel. The contract includes: operating and maintaining the existing online platform; managing integrations between Worldline's ticket issuing system and the Rail Staff Travel Phoenix database; ensuring service continuity and system reliability; and providing technical support to keep the platform operational. The work will continue pending future integration decisions with the Great British Railways retail platform. Suppliers should have experience in platform maintenance, system integration, database management, and providing ongoing technical support for retail systems.

    Track record

    2 awards · 2 winners
    Thin record

    Only 2 prior awards here — too little to read.

    In it software, Rail Staff Travel Limited has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. Tracsis plc1× · 50%
    2. Worldline IT Services1× · 50%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-079553

    Your fit

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    This went to Worldline IT Services. Sonar reads Rail Staff Travel Limited's work like this against your business — who holds it, and whether you could compete or partner next time.

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    RS
    Buyer
    Rail Staff Travel Limited
    Sector
    IT & Software