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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsNHS Managed Telephony Services for Emergency and Urgent Care
    Open tender

    NHS Managed Telephony Services for Emergency and Urgent Care

    NHS England seeks supplier input through a non-binding RFI on managed telephony services for emergency and urgent care call handling, with anticipated procurement in 2027/28.

    🇬🇧United Kingdom· LondonPublished 14 Jul 2026· 1 months agoviaFind a Tender

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Rolling
      No closing date published
    • Sector
      Media & Communications
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Lifecycle

    Open

    Open tender — no closing date published. Opened 1 months ago.

    14 July 2026
    Open tender · no closing date published

    Brief

    NHS England is conducting preliminary market engagement to gather supplier insights for a potential future procurement of managed telephony infrastructure services for NHS 111, 119, and 999 services. The procurement is anticipated to be conducted during 2027/28. This Request For Information (RFI) invites interested suppliers to provide information on their capabilities across two service areas: Lot A – Hosting and Routing (Inbound Services) covering the infrastructure to receive and route emergency and urgent care calls, and Lot B – Contact Centre as a Service (CCaaS) covering cloud-based contact centre solutions. This is a voluntary, non-binding engagement that does not disadvantage suppliers who choose not to participate, does not guarantee a future procurement, and is not part of any formal evaluation process. Any future procurement will comply with applicable public procurement legislation. Contract dates are not yet defined and dates in the notice are illustrative only.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-0655b6
    NE
    Buyer
    NHS ENGLAND
    Sector
    Media & Communications