BidSonarBidSonar
ContractsGrantsOrganisationsSectors
BidSonarBidSonar·Built by Hypership
SourcesPrivacyTermsCookies

BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsCase Management Solution for Complaints, FOI, and Data Subject Requests
    Awarded contract

    Case Management Solution for Complaints, FOI, and Data Subject Requests

    Awarded
    £208.9k
    Published 10 Jun 2026

    Procure a case management system to efficiently handle complaints, FOI requests, subject access requests, and member inquiries.

    🇬🇧United Kingdom· EnglandPublished 10 Jun 2026· 2 months agoviaFind a Tender
    Awarded
    £208.9k
    Published 10 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £208,875
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Suppliers

    1 supplier
    • RS
      ROL Solutions Ltd
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 months ago.

    10 June 2026
    Awarded — no open tender advertised

    Brief

    This opportunity seeks a case management solution to streamline the handling of multiple case types including complaints, Freedom of Information (FOI) requests, Subject Access Requests (SAR), and Member inquiries. The solution should provide comprehensive tracking, workflow management, and reporting capabilities to improve efficiency and ensure compliance with regulatory requirements. Suppliers should demonstrate experience in case management systems, particularly those handling regulatory and administrative requests.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In it software, LONDON BOROUGH OF HAVERING has awarded 1 contract to 1 supplier.

    Who wins here
    1. ROL Solutions Ltd1× · 100%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

    More from LONDON BOROUGH OF HAVERING

    4 listingsView all →
    AwardedHealthcare & Medical🇬🇧United Kingdom

    Weight Wellness and Activity Service

    London Borough of Havering is commissioning a five-year community-based weight wellness and activity service combining nutrition, physical activity, and mental wellbeing support for residents.

    £385,535LONDON BOROUGH OF HAVERING
    Published 13 Aug 2026
    AwardedIT & Software🇬🇧United Kingdom

    Document Storage Services

    Procurement for secure document storage services including facility management, organization, and retrieval capabilities.

    £100,000LONDON BOROUGH OF HAVERING
    Published 12 Aug 2026
    AwardedFacilities Management🇬🇧United Kingdom

    Audio, Visual and Online Services for South Essex Crematorium

    South Essex Crematorium seeks an audio, visual, and online services provider to supply and support modern AV and digital systems for their facility.

    £160,000LONDON BOROUGH OF HAVERING
    Published 3 Aug 2026
    AwardedProfessional Services🇬🇧United Kingdom

    Immigration Legal Support

    Procurement for immigration legal advice and support services to assist individuals with immigration-related legal matters.

    £133,000LONDON BOROUGH OF HAVERING
    Published 31 Jul 2026

    Open in IT & Software

    4 open listingsView all →
    OpenIT & Software🇬🇧United Kingdom

    Shared Care Record System for Greater Manchester

    Procurement of a Shared Care Record system serving 3.2 million patients across Greater Manchester's 600+ healthcare and social care organizations.

    NHS Greater Manchester Integrated Care Board
    Published 14 Aug 2026
    IT & Software🇮🇪Ireland

    Operation and Maintenance Services for Waters of LIFE Web Portal and Mobile Application

    ICT service provider needed to operate and maintain the Waters of LIFE digital platform including web portal and mobile application for data management and field operations.

    est.€80,000DEPARTMENT OF HOUSING LOCAL GOVERNMENT AND HERITAGE
    Published 14 Aug 2026
    OpenIT & Software🇬🇧United Kingdom

    Election Results System Market Assessment

    The BBC is assessing market solutions for a scalable, multi-election results system that integrates editorial, broadcast, digital, and archive workflows with secure access and operational resilience.

    BBC (British Broadcasting Corporation)
    Published 14 Aug 2026
    OpenIT & Software🇬🇧United Kingdom

    Investment Software System for Contact and Pipeline Management

    The British Business Bank is seeking a contact and pipeline management software system to support its investment operations serving approximately 40 users across the UK.

    £700,000indicativeBritish Business Bank
    Published 14 Aug 2026
    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06b17d
    LB
    Buyer
    LONDON BOROUGH OF HAVERING
    Sector
    IT & Software