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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsEnterprise Service Management System Implementation
    Awarded contract

    Enterprise Service Management System Implementation

    Awarded
    £5.4m
    Published 4 Sept 2026

    Scottish Police Authority seeks qualified suppliers to implement and deliver a new Enterprise Service Management solution to enhance operational efficiency and service delivery.

    🇬🇧United Kingdom· ScotlandPublished 4 Sept 2026· TodayviaFind a Tender
    Awarded
    £5.4m
    Published 4 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £5,417,395
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      Scotland

    Suppliers

    1 supplier
    • HS
      Halo Service Solutions
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published today.

    4 September 2026
    Awarded — no open tender advertised

    Brief

    The Scottish Police Authority is seeking implementation and delivery of an Enterprise Service Management (ESM) solution. This contract opportunity involves the deployment of a comprehensive service management system designed to improve operational efficiency, incident response coordination, and resource allocation across the organization. The ESM solution should streamline service request processes, enhance IT service delivery, and provide integrated management capabilities. Prospective suppliers should have experience implementing enterprise-scale service management platforms, demonstrated expertise with ITIL frameworks, and proven ability to deliver complex technology solutions within public sector environments.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In it software, Scottish Police Authority has awarded 1 contract to 1 supplier.

    Who wins here
    1. Halo Service Solutions1× · 100%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-0607ed
    SP
    Buyer
    Scottish Police Authority
    Sector
    IT & Software