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    ContractsUser Research and Content Design Support for Essex County Council
    Awarded contract

    User Research and Content Design Support for Essex County Council

    Awarded
    £500k
    Published 17 Aug 2026

    Consultancy support needed for user research and content design services across Essex County Council's digital platforms and products.

    🇬🇧United KingdomPublished 17 Aug 2026· 1 months agoviaContracts Finder
    Awarded
    £500k
    Published 17 Aug 2026

    Decision brief

    4 fields
    • Contract value
      £500,000
      Pounds sterling
    • Tender closed
      24 Jul 2026
      1 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • SC
      SCROLL LTD
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 months ago.

    17 Aug 2026Today24 Jul 2026

    Brief

    Essex County Council (ECC) is seeking consultancy-style support for their Technology team to deliver User Research and Content Design services. The successful supplier will join a multi-disciplinary team, providing specialist expertise across multiple projects and digital products. Key deliverables will include user research activities, content strategy development, and user-centered design solutions. The work will span various council digital platforms, including essex.gov.uk (the main public website) and the council's Intranet platform, supporting the modernization and improvement of digital services for residents and staff.

    Track record

    4 awards · 4 winners
    Open field

    No single supplier dominates the field.

    In it software, ESSEX COUNTY COUNCIL has awarded 4 contracts to 4 suppliers.

    Who wins here
    1. SCROLL LTD1× · 25%
    2. GARTNER UK LIMITED1× · 25%
    3. WECHANGE.AI LTD1× · 25%
    4. Rackspace Limited1× · 25%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    2b70b1e0-5bc4-40df-aa32-3128300d9e0a-911060
    EC
    Buyer
    ESSEX COUNTY COUNCIL
    Sector
    IT & Software