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    ContractsElectronic Patient Record System Support Services
    Awarded contract

    Electronic Patient Record System Support Services

    Awarded
    £984.4k
    Published 20 Jul 2026

    Seeking support service provider for Electronic Patient Record Sunrise 22.1 system implementation and ongoing technical assistance.

    🇬🇧United Kingdom· North WestPublished 20 Jul 2026· 2 months agoviaFind a Tender
    Awarded
    £984.4k
    Published 20 Jul 2026

    Decision brief

    4 fields
    • Contract value
      £984,366
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      North West

    Suppliers

    1 supplier
    • AH
      ALTERA HEALTHCARE (IT) UK LTD
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 months ago.

    20 July 2026
    Awarded — no open tender advertised

    Brief

    This opportunity seeks qualified service providers to deliver comprehensive support services for the Electronic Patient Record (EPR) Sunrise 22.1 system. Support services may include technical assistance, system maintenance, troubleshooting, user training, implementation support, and ongoing operational guidance to ensure optimal system performance and user adoption. Interested suppliers should have demonstrated experience with EPR systems, healthcare IT environments, and the Sunrise platform specifically. The successful vendor will be responsible for maintaining system availability, resolving technical issues promptly, and providing responsive customer support to healthcare staff and administrators.

    Track record

    4 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In it software, Liverpool Heart and Chest Hospital NHS Foundation Trust has awarded 4 contracts to 3 suppliers.

    Who wins here
    1. TRUSTMARQUE SOLUTIONS LIMITED2× · 50%
    2. EASTERN ACADEMIC HEALTH SCIENCE NETWORK1× · 25%
    3. ALTERA HEALTHCARE (IT) UK LTD1× · 25%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06ce77

    Your fit

    Could you win the next one?

    This went to ALTERA HEALTHCARE (IT) UK LTD. Sonar reads Liverpool Heart and Chest Hospital NHS Foundation Trust's work like this against your business — who holds it, and whether you could compete or partner next time.

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    LH
    Buyer
    Liverpool Heart and Chest Hospital NHS Foundation Trust
    Sector
    IT & Software