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    ContractsResearch Study on British Sign Language Access Services for TV and Video Streaming
    Awarded contract

    Research Study on British Sign Language Access Services for TV and Video Streaming

    Awarded
    £83.9k
    Published 22 Jul 2026

    A research study exploring British Sign Language users' experiences, preferences, and expectations for accessibility services on television and video streaming platforms.

    🇬🇧United Kingdom· LondonPublished 22 Jul 2026· 2 months agoviaFind a Tender
    Awarded
    £83.9k
    Published 22 Jul 2026

    Decision brief

    4 fields
    • Contract value
      £83,899
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Suppliers

    1 supplier
    • OI
      Open Inclusion Limited
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 months ago.

    22 July 2026
    Awarded — no open tender advertised

    Brief

    This research opportunity seeks to understand how British Sign Language (BSL) users experience and access services on television and video-on-demand (VoD) platforms. The study will investigate: current usage patterns and user preferences across different service types (linear TV, catch-up TV, subscription services); practical experiences watching programmes with access services, including sign-presented and sign-interpreted content; satisfaction levels with BSL and other access provision; user expectations for improved future services; understanding of current regulations and funding for access services; and the broader impact of BSL programming on deaf culture and professional interpreters. Researchers should be experienced in qualitative research methods, accessibility services, and engagement with deaf communities. The findings will inform content providers and regulators about accessibility improvements and service preferences.

    Track record

    11 awards · 11 winners
    Open field

    No single supplier dominates the field.

    In professional services, OFCOM has awarded 11 contracts to 11 suppliers.

    Who wins here
    1. Navigator Insight (Formally Blue Marble Research)1× · 9%
    2. Accenture (UK) Ltd1× · 9%
    3. Yonder Consulting1× · 9%
    4. Critical Research Ltd.1× · 9%
    5. CVENT EUROPE LTD1× · 9%
    6. Magenta Research Ltd1× · 9%

    +5 more suppliers

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, PROMAR INTERNATIONAL, KPMG LLP — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06d103

    Your fit

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    This went to Open Inclusion Limited. Sonar reads OFCOM's work like this against your business — who holds it, and whether you could compete or partner next time.

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    OF
    Buyer
    OFCOM
    Sector
    Professional Services