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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsServiceNow Licenses, Support and Professional Services 2025
    Awarded contract

    ServiceNow Licenses, Support and Professional Services 2025

    Awarded
    £8.5m
    Published 31 Jul 2026

    Retender for ServiceNow licenses, support services, and professional services to enable case management operations in 2025.

    🇬🇧United KingdomPublished 31 Jul 2026· 2 months agoviaContracts Finder
    Awarded
    £8.5m
    Published 31 Jul 2026

    Decision brief

    4 fields
    • Contract value
      £8,500,000
      Pounds sterling
    • Tender closed
      30 Jun 2025
      1 years ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 months ago.

    31 Jul 2026Today30 Jun 2025

    Brief

    This is a competitive retender opportunity for the provision of ServiceNow licenses, ongoing technical support, and professional services to support case management functions. The supplier will be responsible for delivering a comprehensive solution including software licensing, maintenance and support services, and implementation or optimization professional services. This opportunity is suitable for established ServiceNow partners and resellers with proven expertise in case management implementations and ongoing customer support.

    Track record

    5 awards · 5 winners
    Open field

    No single supplier dominates the field.

    In it software, FINANCIAL CONDUCT AUTHORITY has awarded 5 contracts to 5 suppliers.

    Who wins here
    1. CONSTELLIA PUBLIC LTD1× · 20%
    2. GARTNER UK LIMITED1× · 20%
    3. PWC CHANGE MANAGMENT LTD1× · 20%
    4. INSIGHT DIRECT UK LIMITED1× · 20%
    5. PHOENIX SOFTWARE LTD1× · 20%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    f48b85a8-7465-44b9-abc6-68c8c82d3349-909094

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    FC
    Buyer
    FINANCIAL CONDUCT AUTHORITY
    Sector
    IT & Software