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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsUpgrade of Customer Relationship Management Software
    Awarded contract

    Upgrade of Customer Relationship Management Software

    Awarded
    190k
    Published 21 Dec 2025

    The Workplace Relations Commission is looking for qualified suppliers to upgrade their existing Microsoft Dynamics Customer Relationship Management (CRM) system from version 8.2 to version 9.1. This upgrade is the first step towards transitioning to a cloud-based Microsoft Dynamics 365/Power Platfor

    🇮🇪IrelandPublished 21 Dec 2025· 10 months agoviaTED
    Awarded
    190k
    Published 21 Dec 2025

    Decision brief

    4 fields
    • Contract value
      190,000currency not stated
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇮🇪Ireland

    Lifecycle

    Awarded

    Contract awarded. Originally published 10 months ago.

    21 December 2025
    Awarded — no open tender advertised

    Brief

    The Workplace Relations Commission is looking for qualified suppliers to upgrade their existing Microsoft Dynamics Customer Relationship Management (CRM) system from version 8.2 to version 9.1. This upgrade is the first step towards transitioning to a cloud-based Microsoft Dynamics 365/Power Platform environment in the future. Although the full migration to Dynamics 365/Power Platform is not part of this contract, the upgrade must ensure compatibility with these systems. Additionally, the project includes upgrading the existing SharePoint 2016 on-premises installation to the latest version.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In it software, DEPARTMENT OF ENTERPRISE TRADE AND EMPLOYMENT has awarded 1 contract to 1 supplier.

    Who wins here
    1. SOFTWORKS LIMITED1× · 100%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceTED

    Award notice and full record on the publisher's site

    Publisher
    Publications Office of the European Union
    Licence
    EU 2011/833/EU + TED reuse notice
    Source
    ted.europa.eu
    Record ID
    851150-2025

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    DEPARTMENT OF ENTERPRISE TRADE AND EMPLOYMENT
    Sector
    IT & Software