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    ContractsCouncil Tax Discounts and Exemptions Review Services Framework 2026
    Closed contract

    Council Tax Discounts and Exemptions Review Services Framework 2026

    Contract value
    £800k
    Closed 8 Jul 2026

    Framework opportunity to provide Council Tax discount and exemption review services to Hertfordshire councils across three service lots, with deadline of 12 noon on 8 July 2026.

    🇬🇧United Kingdom· EnglandPublished 8 Jun 2026· 4 months agoviaFind a Tender
    Contract value
    £800k
    Closed 8 Jul 2026
    Tender deadline passed on 8 Jul 2026.

    Decision brief

    4 fields
    • Contract value
      est.£800,000
      Pounds sterling
    • Tender closed
      8 Jul 2026
      3 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Lifecycle

    Closed

    Tender closed on 8 Jul 2026. Awaiting award.

    8 Jun 2026Today8 Jul 2026

    Brief

    Hertfordshire County Council is seeking providers to deliver Council Tax review services to ten local authorities (district and borough councils) across Hertfordshire. The framework comprises three service lots: Lot 1 - Single Person Discount Review (identifying residents incorrectly claiming the 25% discount); Lot 2 - Empty Property and Second Home Premium Review (reviewing furnished properties not used as primary residences to identify incorrect exemptions or discounts); and Lot 3 - Other Exemptions and Discounts Review (using innovative approaches to review remaining discounts such as student exemptions). Providers may bid for one, two, or all three lots. The participating local authorities are North Herts, Three Rivers, Broxbourne, East Herts, St. Albans, Hertsmere, Stevenage, Welwyn Hatfield, Dacorum, and Watford. All residents can reapply for discounts or exemptions following reviews, with councils monitoring these reapplications. This is an open procurement process; interested organisations must express interest and opt in to access full tender documents. Tenders must be submitted by 12 noon on 8 July 2026 as PDF documents with succinct filenames. Any contract formed will be executed as a deed, and providers should seek independent legal advice on the implications. Contract requirements are subject to available financial resources, supplier performance, and flexibility to meet changing demands. Questions should be submitted via the website correspondence system. Access the full tender documents at https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home.

    Track record

    2 awards · 2 winners
    Thin record

    Only 2 prior awards here — too little to read.

    In it software, Hertfordshire County Council has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. Prescribing Services Ltd1× · 50%
    2. Advanced Case Management Solutions1× · 50%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Original closed notice on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06b00e

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    HC
    Buyer
    Hertfordshire County Council
    Sector
    IT & Software