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    ContractsWeb-Based Case Management System for Birmingham City Council
    Awarded contract

    Web-Based Case Management System for Birmingham City Council

    Awarded
    £170.3k
    Published 6 Aug 2026

    Birmingham City Council seeks suppliers to deliver a web-hosted case management system for improved departmental case tracking and processing.

    🇬🇧United KingdomPublished 6 Aug 2026· 4 weeks agoviaContracts Finder
    Awarded
    £170.3k
    Published 6 Aug 2026

    Decision brief

    4 fields
    • Contract value
      £170,334
      Pounds sterling
    • Tender closed
      1 May 2026
      4 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • CU
      CIVICA UK LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 4 weeks ago.

    6 Aug 2026Today1 May 2026

    Brief

    Birmingham City Council has awarded a contract for the development and delivery of a web-hosted case management system. This system will enable the council to manage, track, and process cases across departments efficiently. The solution should provide secure online access, user-friendly interfaces, workflow automation, data storage, and reporting capabilities. Potential suppliers should have experience in developing government-grade case management platforms that comply with UK data protection standards and council IT requirements.

    Track record

    5 awards · 5 winners
    Open field

    No single supplier dominates the field.

    In it software, BIRMINGHAM CITY COUNCIL has awarded 5 contracts to 5 suppliers.

    Who wins here
    1. BOXXE LIMITED1× · 20%
    2. CDW LIMITED1× · 20%
    3. CIVICA UK LIMITED1× · 20%
    4. HOME CONNECTIONS LETTINGS LIMITED1× · 20%
    5. GLADSTONE MRM LIMITED1× · 20%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    1636f0ec-2344-4618-ae6b-a3ca3b694090-909697
    BC
    Buyer
    BIRMINGHAM CITY COUNCIL
    Sector
    IT & Software