BidSonarBidSonar
ContractsGrantsOrganisationsSectors
BidSonarBidSonar·Built by Hypership
SourcesBrandPrivacyTermsCookies

BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsIT Service Management Platform (ITSM) Solution
    Awarded contract

    IT Service Management Platform (ITSM) Solution

    Awarded
    £300k
    Published 20 Oct 2026

    Contract to implement and support a cloud-based Ivanti ITSM platform enabling Ofgem to manage IT and business service requests, incidents, and operations through an integrated Enterprise Service Management solution.

    🇬🇧United KingdomPublished 20 Oct 2026· 1 week agoviaContracts Finder
    Awarded
    £300k
    Published 20 Oct 2026

    Decision brief

    4 fields
    • Contract value
      £300,000
      Pounds sterling
    • Tender closed
      1 Jan 2026
      10 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • IU
      IVANTI UK LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 week ago.

    20 Oct 2026Today1 Jan 2026

    Brief

    Ofgem is seeking a supplier to deliver a comprehensive Ivanti Information Technology Service Management (ITSM) platform. The solution must include software licenses, ongoing support, maintenance, and professional services to ensure effective implementation and operation. The cloud-based platform will enable Ofgem to manage IT service requests, incidents, problems, changes, and operational activities within a structured service management environment. The supplier will provide an Enterprise Service Management platform that extends beyond IT to support Human Resources, Facilities Management, Security Operations, and Project Management functions. Key capabilities required include self-service portals, service catalogues, asset and configuration management, workflow automation, systems integration, artificial intelligence-powered features, advanced reporting tools, and customizable dashboards to enhance service delivery and operational performance across the organization.

    Track record

    6 awards · 5 winners
    Open field

    No single supplier dominates the field.

    In it software, OFGEM has awarded 6 contracts to 5 suppliers.

    Who wins here
    1. Inform Team2× · 33%
    2. Xoserve Limited1× · 17%
    3. MICROSOFT LIMITED1× · 17%
    4. CEPA1× · 17%
    5. IVANTI UK LIMITED1× · 17%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

    More from OFGEM

    4 listingsView all →
    AwardedIT & Software🇬🇧United Kingdom

    Media Monitoring and Analysis Platform

    Ofgem requires an integrated media monitoring and sentiment analysis platform with AI capabilities to track coverage, analyze public perception, and evaluate communications impact.

    £280,000OFGEM
    Published 29 Oct 2026
    AwardedIT & Software🇬🇧United Kingdom

    Supplier Risk Management and Security Platform

    Ofgem requires a SaaS platform to assess supplier security, resilience, and compliance for organizations handling Ofgem data and information.

    £439,200OFGEM
    Published 28 Oct 2026
    AwardedIT & Software🇬🇧United Kingdom

    Microsoft Unified Support Services

    Ofgem seeks a specialist Microsoft support supplier to provide reactive, preventative, and proactive technical services across all Microsoft products.

    £948,141OFGEM
    Published 9 Oct 2026
    AwardedFinancial Services🇬🇧United Kingdom

    Independent Technical Advisors for NESO Post-Event Review

    Ofgem requires independent technical advisors to review NESO's operation and management of the electricity system during the June heat event.

    £87,500OFGEM
    Published 2 Oct 2026

    Open in IT & Software

    4 open listingsView all →
    OpenIT & Software🇬🇧United Kingdom

    Application Management Services for the Radiological Response and Emergency Management System

    Provide application management services for the UK's radiological monitoring and emergency response system.

    £27,700,000indicativeDepartment for Energy Security & Net Zero
    Published 2 Nov 2026
    IT & Software🇬🇧United Kingdom

    Integrated Financial Planning and Reporting System

    Implement an integrated budgeting, forecasting, and financial reporting platform that automates LeO's finance processes and integrates with existing systems.

    est.£100,000The Office for Legal Complaints
    Published 2 Nov 2026
    OpenIT & Software🇬🇧United Kingdom

    Point-of-Care Ultrasound Solutions for DVT Diagnosis

    NHS trust seeking point-of-care ultrasound technology to enable rapid, clinician-led diagnosis of lower limb DVT across two hospital locations.

    £300,000indicativeChelsea and Westminster Hospital NHS Foundation Trust
    Published 2 Nov 2026
    OpenIT & Software🇬🇧United Kingdom

    Data Privacy and Governance Platform Procurement Research

    SMG is researching the market for a Data Privacy, Information Governance and Risk Management platform to support compliance, case management, and risk management requirements, with implementation needed by March 2027.

    est.£160,000SCIENCE MUSEUM GROUP
    Published 2 Nov 2026
    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    542e145b-9ff7-4f94-bc4d-08971d755db3-918490

    Your fit

    Could you win the next one?

    This went to IVANTI UK LIMITED. Sonar reads OFGEM's work like this against your business — who holds it, and whether you could compete or partner next time.

    Check my fit

    Free · Matches every Monday

    OF
    Buyer
    OFGEM
    Sector
    IT & Software