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    ContractsBusiness Service Management Platform and Implementation Partner
    Open tender

    Business Service Management Platform and Implementation Partner

    Contract value
    £100m
    Published 15 Oct 2026

    Market feedback sought on Business Service Management platform and implementation partner procurements to inform procurement strategy and commercial terms.

    🇬🇧United Kingdom· LondonPublished 15 Oct 2026· TodayviaFind a Tender
    Contract value
    £100m
    Published 15 Oct 2026

    Decision brief

    4 fields
    • Contract value
      £100,000,000indicative
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Lifecycle

    Open

    Open tender — no closing date published. Opened today.

    15 October 2026
    Open tender · no closing date published

    Brief

    This Request for Information (RFI) invites market feedback following the Authority's market-engagement event held on 8 October 2026. The Authority is seeking vendor input to inform its procurement strategy, commercial model, and detailed Statements of Requirements for upcoming procurements of a Business Service Management (BSM) platform and associated implementation services. Responses will help shape competitive procurement processes designed to deliver value for money and ensure effective market engagement. Suppliers are encouraged to provide insights on service delivery models, technical capabilities, implementation approaches, and commercial terms.

    Track record

    66 awards · 51 winners
    Open field

    No single supplier dominates the field.

    In it software, MINISTRY OF DEFENCE has awarded 66 contracts to 51 suppliers.

    Who wins here
    1. GARTNER UK LIMITED3× · 5%
    2. BOXXE LIMITED2× · 3%
    3. CAPGEMINI UK PLC2× · 3%
    4. Amethyst Risk Management2× · 3%
    5. Digi2al Ltd2× · 3%
    6. SOFTCAT PLC2× · 3%

    +45 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-078833

    Track

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    Your fit

    Could you win this?

    A straight answer for your business — bid, partner or pass — based on who wins MINISTRY OF DEFENCE's work like this.

    66 awards · 51 firms

    Check my fit

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    MD
    Buyer
    MINISTRY OF DEFENCE
    Sector
    IT & Software