Professional Interpretation and Translation Services for Healthcare

Five NHS organizations in Devon are seeking a provider to supply face-to-face interpretation and translation services in multiple languages. The service will help patients, carers, and healthcare professionals communicate effectively when English is not the patient's first or preferred language. The participating organizations are: University Hospitals Plymouth NHS Trust, Royal Devon University Healthcare NHS Foundation Trust, Torbay and South Devon NHS Foundation Trust, Devon Partnership NHS Trust, and Livewell Southwest CIC. This contract aims to replace existing arrangements with a high-quality, reliable service that prioritizes patient safety, equitable healthcare access, and positive patient experience. Key requirements include consistency in service delivery, qualified interpreters, and responsive customer support. Interested suppliers must register and submit proposals through the Atamis e-sourcing portal at https://health-family.force.com/s/Welcome. For technical support or questions about the tender process, contact the Atamis Helpdesk at 0800 9956035 or support-health@atamis.co.uk.