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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsAtlantic Technological University Contact Centre Services Framework Agreement
    Closed contract

    Atlantic Technological University Contact Centre Services Framework Agreement

    Contract value
    €1.2m
    Closed 31 Jul 2026

    Atlantic Technological University seeks a contact centre service provider to handle student recruitment enquiries and manage application processes through a framework agreement.

    🇮🇪IrelandPublished 17 Jul 2026· 2 months agoviaTED
    Contract value
    €1.2m
    Closed 31 Jul 2026
    Tender deadline passed on 31 Jul 2026.

    Decision brief

    4 fields
    • Contract value
      est.€1,160,000
      Euros
    • Tender closed
      31 Jul 2026
      1 months ago
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇮🇪Ireland

    Lifecycle

    Closed

    Tender closed on 31 Jul 2026. Awaiting award.

    17 Jul 2026Today31 Jul 2026

    Brief

    Atlantic Technological University is seeking a qualified service provider to deliver contact centre services through a Single Party Framework Agreement. The service will support the University's online, flexible, and lifelong learning programmes by managing student recruitment enquiries and programme applications. Key responsibilities include handling inbound calls and inquiries from prospective students, managing application workflows, and providing professional customer service as a primary interface between the University and potential students. The service provider must demonstrate a customer-centric approach, operational efficiency, and the ability to process enquiries in a timely manner. All detailed requirements, specifications, evaluation criteria, and terms are contained in the published tender documents. This is a telephone-answering and contact centre services opportunity located in Ireland.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In professional services, ATLANTIC TECHNOLOGICAL UNIVERSITY has awarded 1 contract to 1 supplier.

    Who wins here
    1. Greenville Procurement Partners Ltd1× · 100%

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, KPMG LLP, Hays Specialist Recruitment Ltd — the field to beat, or your route in as a partner.

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    Take action
    View on sourceTED

    Original closed notice on the publisher's site

    Publisher
    Publications Office of the European Union
    Licence
    EU 2011/833/EU + TED reuse notice
    Source
    ted.europa.eu
    Record ID
    495675-2026
    AT
    Buyer
    ATLANTIC TECHNOLOGICAL UNIVERSITY
    Sector
    Professional Services