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    ContractsBusiness Support Digital Service Discovery Phase
    Closed contract

    Business Support Digital Service Discovery Phase

    Contract value
    £100k
    Closed 26 Oct 2026

    WMGC is commissioning a Discovery Phase to design a new digital business support service that will intelligently route businesses to tailored support while operating as a regional digital support layer.

    🇬🇧United Kingdom· West MidlandsPublished 30 Sept 2026· 1 month agoviaFind a Tender
    Contract value
    £100k
    Closed 26 Oct 2026
    Tender deadline passed on 26 Oct 2026.

    Decision brief

    4 fields
    • Contract value
      est.£100,000
      Pounds sterling
    • Tender closed
      26 Oct 2026
      1 week ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      West Midlands

    Lifecycle

    Closed

    Tender closed on 26 Oct 2026. Awaiting award.

    30 Sept 2026Today26 Oct 2026

    Brief

    West Midlands Growth Company (WMGC) is seeking an experienced agency or consortium to lead a Discovery Phase for a new digital business support service. The service will serve as a unified entry point for businesses across the West Midlands, routing them to appropriate support based on their needs and potential. The future digital service will use a Hybrid Universal Front Door model to provide consistent entry experiences while offering automated referrals for small and startup businesses, rapid routing for high-growth businesses to dedicated support teams, and a regional digital support layer with tools, guidance and curated content to address common business needs. The Discovery Phase should validate user requirements, test the hybrid model's key assumptions, define detailed service specifications, and identify existing market solutions to ensure the future service delivers genuine value without unnecessary duplication. Successful contractors will provide evidence-based recommendations to inform investment decisions and future procurement.

    Track record

    2 awards · 2 winners
    Thin record

    Only 2 prior awards here — too little to read.

    In it software, WEST MIDLANDS GROWTH COMPANY LIMITED has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. DATAGARDENER SOLUTIONS LIMITED1× · 50%
    2. LINKEDIN IRELAND UNLIMITED COMPANY1× · 50%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Original closed notice on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-077dcc

    Track

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    WM
    Buyer
    WEST MIDLANDS GROWTH COMPANY LIMITED
    Sector
    IT & Software