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    ContractsYour Bus Journey Passenger Satisfaction Survey 2026-2029
    Awarded contract

    Your Bus Journey Passenger Satisfaction Survey 2026-2029

    Awarded
    £217.8k
    Published 27 Oct 2026

    Council-commissioned three-year bus passenger satisfaction survey required by the Department for Transport as a condition of local authority bus grant funding.

    🇬🇧United Kingdom· West MidlandsPublished 27 Oct 2026· 4 days agoviaFind a Tender
    Awarded
    £217.8k
    Published 27 Oct 2026

    Decision brief

    4 fields
    • Contract value
      £217,800
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      Research & Innovation
      Browse related listings
    • Location
      🇬🇧United Kingdom
      West Midlands

    Suppliers

    1 supplier
    • TF
      TRANSPORT FOCUS
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 4 days ago.

    27 October 2026
    Awarded — no open tender advertised

    Brief

    The Council has contracted Transport Focus to deliver the Your Bus Journey (YBJ) passenger satisfaction survey for three years (2026/27, 2027/28, and 2028/29). This survey is a mandatory requirement from the Department for Transport (DfT) for local authorities receiving the Local Authority Bus Grant through Consolidated Transport Funding. The survey collects feedback from bus passengers to assess service quality and satisfaction levels. Participation ensures the Council maintains eligibility for government bus funding and provides valuable insights into passenger experiences and service improvements.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In research innovation, WARWICKSHIRE COUNTY COUNCIL has awarded 1 contract to 1 supplier.

    Who wins here
    1. TRANSPORT FOCUS1× · 100%

    Across research innovation, the most active winners are WSP UK LIMITED, IPSOS MARKET RESEARCH LIMITED, IFF RESEARCH LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06698f

    Your fit

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    WC
    Buyer
    WARWICKSHIRE COUNTY COUNCIL
    Sector
    Research & Innovation